Bank of America (with Drive-thru ATM)
1234 Boylston Street, Brookline, MA 02467
Location & Phone number
1234 Boylston Street, Brookline, Massachusetts 02467, United States
About the Business
Welcome to Bank of America, conveniently located at 1234 Boylston Street in the heart of Brookline, Massachusetts. As a leading provider of financial services, we are dedicated to meeting all your banking needs with a commitment to exceptional customer service. Our branch offers a comprehensive range of services, including personal and business banking, loans, mortgages, and investment advice, tailored to help you achieve your financial goals.
For added convenience, our location features a drive-thru ATM, allowing you to access your accounts, withdraw cash, or make deposits without leaving your vehicle. Whether you're managing daily transactions or planning for the future, our experienced team is here to assist you with personalized solutions and expert guidance.
At Bank of America, we prioritize your financial well-being and strive to make banking easy and accessible for everyone. Visit us today and experience the difference of banking with a trusted partner. We look forward to serving you at our Boylston Street location.
Photos
Hours open
Monday:
10:00 AM - 4:00 PM
Tuesday:
10:00 AM - 4:00 PM
Wednesday:
10:00 AM - 4:00 PM
Thursday:
10:00 AM - 4:00 PM
Friday:
10:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"I share everyone's frustrations about the generally mediocre services at bank branches, but I have to commend the vice president of this branch, Kundan Jindal. She is very professional and kind, knowledgeable and competent, reliable and patient. She took care of us when our account was compromised by fraud, we had to close the account and open a new one, with all the complexities around that (new checks, credit cards, debit cards etc). Her service was quick and helpful, she guided us and advised on different aspects that we were not aware of. Thank you Kundan !"
"Great service definitely not a 2.2 rating everyone was really nice"
"Terrible experience. Bad management. Avoid this branch. Staff doesn’t know what is the exchange rate of Canadian dollar to US dollar"
"Terrible experience at this branch. Incompetent management. I was the first customer to walk in this morning and was outright denied service. There wasn’t anyone else at the branch to serve! The employee helping me said you have to have an appointment as we are all fully booked for the day. This was for a simple transaction (domestic wire transfer). I left the branch and went online to schedule an appointment. Then I realized that this branches available appointments don’t even show up in the schedule an appointment system. I don’t understand how it is acceptable to deny your customers service and not have a transparent online booking for appointments for this specific branch."
"Will try to turn away customers if they do not have an appointment, even if they are willing to wait (including Preferred customers). Will quote inconsistent wait times and try to get customers to leave and return another day if they don't feel in the mood to do work or feel slightly busy. Most disturbingly, the branch reps LIED to their headquarters that customers who were willing to wait had left the branch. We know this because we heard them LYING to their headquarters - since we were there and had never left. Completely untrustworthy and unprofessional staff. Hard to believe anyone could trust them with their money if they are willing to lie over basic facts (presence of their customers, wait times)."
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