M&T Bank

"I am really not happy with Annie behavior. The way she talk is very rude. Her costumer service is horrible."

"Big Mistake. Customer service is Terrible. Mobile App and Website is Terrible. Employees are not good. Employees in call center are RUDE , how often do you have a bank hang up on you. Without saying goodbye or thank you ? Run Away!!"

"my transaction request was fulfilled in an expedient, professional manner. Brendan Westlund was particularly helpful."

"Dishonest, do not trust them. I was outside a bank, trying to make a deposit into the ATM so 4 payments didn't bounce, and the ATM wasn't working and it was after hours. I called the call center, spent over an hour on the phone, and was told that because I was at the bank, I was trying to make a deposit and I called trying to find a way to make it, that they'd waive the overdraft fees that were likely to hit. They told me to call them as soon as the fees hit. I called after the overdraft fees and the person on the phone refused to honor what I was told, that the overdraft fees would be waived. I then was transferred to a manager who, after another discussion, also refused to honor what I was told by the cash center and only waived 1 of the 4 fees. I spent over 2 hours on the phone for almost nothing and People's couldn't even honor the fee removal that I their own call center told me I would get when I called the first time just a couple days earlier."

"RUDE staff. Don't recommend at all!"