Subway

"My cousin went in Thursday night and got a footlong steak sub a footlong cold cut combo and a footlong sweet chicken teriyaki she got hers home and when she immediately unwrapped it it smelled sour she showed it to me and I smelled it smelled sour she took about three bites when she told me to look at it and she had basically had a stomach ache all that night and was basically in the bathroom I ate maybe a half of my sub and I was in the bathroom all last night and the night of the sub I don't know about the state because the other person had the stakes I've never ate it tried to call the restaurant couldn't get a hold of them called all the Subways and brother trying to get the different number see if they had a different number and nobody would pick up it goes to Verizon so you can't call in there to talk to the management to tell them about their sub I don't understand why you can't call the store and none of the Subways other than the ones at the truck stop are the only one you can get a hold of and the one at the Walmart but the ones that are owned by the Brazil family are all the phones are down and they've been down for 3 days now I will never eat there ever again and their customer service to take care of is basically if you get sick or you try to call up there I should have went up there but like I said I'm all the way here in Brantley County now and it's just meeting a dead horse"

"Very bad customer service I used the subway app for the first time 2 of the workers didn't know how to use the app. So I use the app and I didn't see how to add what I wanted on the sandwich. So I explained to the worker about that, and then proceed to tell her what I wanted, she got upset and went to the back and sent another worker out to assist me . She might of been the manager . Anyway she wanted to see the online receipt, I explained to her that I am old ladie who didn't see how to add what I wanted on the app, she had an attitude as well. I will avoid this subway at all cost."

"Ladies were fantastic. They were fast and great customer service. The Manager (I didn't get her name before leaving) was excellent. We are from Florida and don't see this kind of service any more. It's the little things in life when it comes to acts of kindness. We need more of that in this world."

"One gal was helping a customer with 12 footlongs while we waited more than 10 minutes. Then another gal comes out from the bad playing with bread the she spent more time changing out some veggies that were not needed then disappeared to the back again. The person in front of me looked at me and said I feel like I’m getting punked! We had a good laugh as to not get upset because we have now been in line for over 20 minutes. Yes if we knew how long it would take we would have moved on. We are traveling and already had so much time invested we had to stay. You need a sign on the door that warns people you are not fast food! What happened to your customer service? Not even the traditional “welcome to Subway”."

"Worst experience ever. I walk in and order a breakfeaat sandwich which comes on flat bread. She didn't no anything. She put cold meat on my sandwich didn't heat it up at all. She couldn't find anything. No apologies nothing. Then says if you wanna complain the manager isn't here. I told her that I would not want the sandwich anymore and to have a nice day. I think she needs some more training. She's the one in the picture. This needs manager attention"