Fit Factory Braintree

"Not family friendly at all. They say they have a daycare but that's just a 20 something trying to entertain 15 kids. They don't allow you to work out there unless youre 15/16ish... Lines up w certain agenda by keeping young men who are 13 from working out there. They are globogym to all the avg joes out there. Oh and once you sign that contract better call Saul to get out of it. They took over a nice gym with basketball court. Raquet ball. Cycling. Dance. a solid weight selection. All separated. Now it's just dance some bikes - in the open - it's nice and wide open, perfect for 20 something's to start at you from a distance and easier for older persons to approach you. They just took over a nice gym and turned it into everything wrong with this country today. Keep it young men weak ✔️..... Keep you stuck in a contract w previsions making it impossible to cancel ✔️. Setup the gym for men to creep easier ✔️. So I guess if youre looking for a sugar daddy or are on the prowl for a college kid this is the place for you."

"Hire a new manager! Morgan has no empathy for the community here in Braintree. She lets men workout in the middle of the gym SHIRTLESS during school vacation week! I see my neighbors kid at the gym and it is horrifying. I've confronted her twice about how she allows incessant live-streaming, recording, photography, etc. YET there's months of reviews describing how difficult she is to work with When this gym opened, I rushed to get a membership! I've seen families, coworkers, neighbors - everybody here. Everybody motivated to get in shape and lose weight. After all of these years, I had no choice but to cancel my membership. This business needs real leaders; yet its treated like a nightclub"

"Great gym love it here! All these negative comments must be coming from a group of people who are all friends! Fit factory staff and management team are amazing and have always been upfront with me about my membership."

"Horrible gym. Minimum amount of equipment. You will never be able to have a proper work out as the few items they have are always occupied. Very dirty and lack of maintenance. Sauna and showers are unsanitary (mold growing). Always lacking paper towels and spray bottles to disinfect. A nightmare to cancel membership as well. Very easy to sign up right there at front desk but no way of cancelling. They will redirect you to a random website where you have to register to REQUEST a cancellation. I do want to point out I was on a premium membership with no commitment. Also requested to cancel before the billing date and they force you to pay for an extra month even though you will not be using the gym. Fit Factory in Braintree does not care about their gym members. They’re money thirsty, unsanitary, and unethical. Would NEVER recommend to anyone"

"I am not the type of person to write reviews. Completely unethical behavior from Fit Factory. TERRIBLE EXPERIENCE with accidental fees charged into my account. When joining, I signed the contract which states the $10.99/month and an annual fee of $70.98. A month later, they charged me a second time for the annual fee of $70.98. Additionally, they charged me a monthly fee of $14.99, which goes against the contract agreement of $10.99/month. To get my money back and to remind them of the contract agreement, I was required to discuss in person, which was a huge inconvenience to my busy schedule. A few months later, I froze my account for 3 months. Before I froze it, I confirmed with the staff member at the front desk that it would not charge me an additional annual fee later on. Fast forward, they charged me the annual fee AGAIN. I had to go in person AGAIN to discuss and they basically said oh well, we can not do anything about it. I tried to cancel my membership, but they wanted to charge me an additional ~$70 since freezing my account moved the annual end date. Again, this was not disclosed by any staff member when discussing the implications of freezing the account. All in all, Fit Factory has some serious management issues. I have heard many scamming issues from both close friends, and the reviews on the internet. Unfortunately, I can now say that I have experienced the unethical behavior from Fit Factory myself. Please do better."