CVS

"I called to check on a prescription and was told I could not speak directly to someone in the pharmacy. I was told that I would have to leave the pharmacy a message and they would call me back."

"Recent visits with this location. Pharmacist was short with responding to questions. The rep that spoke with me on the phone was short and slammed the phone after we were finished communicating. Poor customer service."

"This pharmacy creates chaos on a recurring basis. Their staff tells you one thing. You drive 45 minutes one way to pick up your prescription and they tell you that you have already picked up your 90-day prescription (which was factually incorrect). Then you tell the pharmacy tech that no the doctor’s order was for 90 days but the CVS pharmacist said they are not required to fill the doctor’s 90-day order. So the pharmacist stated that they would only fill the 30 day prescription, but when we went to pick it up they say the order has expired (today). However, two hours before (today) when I attempted to pickup the medication they told me the prescription would be ready today at 2PM (today). So at 2PM (today) I went in to pick it up the prescription and was told by the pharmacy that the prescription has expired as of today. The bottom line is If they (CVS pharmacy) would have done what the pharmacy said they would do last Thursday when my wife requested the refill I wouldn’t be writing this review. Incompetence reigns supreme at this CVS. I would avoid this pharmacy unless it is the absolute last resort."

"Went in to drop off a new prescription. I don't use this pharmacy as my primary, the pharmacy I use doesn't carry a medication that my doctor just prescribed. I was told to take it to CVS. Upon reaching the counter and giving my information. The man that I assume is the manager or head pharmacist had a lot of negative comments about my prescription and seemed irritated with me for being there. His assistant seemed like she had no clue what was going on. I stood off to the side quietly waiting. After a few minutes the man turned and popped off at me in a rude way and told me to leave and come back later. This will be my last visit to ANY CVS. No wonder the place is mostly single star reviews. The only reason this pharmacy is still open is because it is part of a big name store chain."

"I shop there about once a week. I see the same people and they recognize me. I needed to pay and found out that my Care Pass had expired, Candy, the cashier and her supervisor walked me through the updating of my Care Pass and made sure that I got the bonus for signing back up and then used my coupon that I had received. All the people there are friendly and helpful. Its a great place to shop and great personnel to take care of my needs."