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CHA Cambridge Family Health North

2067 Massachusetts Avenue, Cambridge, MA 02140

● Open
2.7 49
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Hours open
Photos
Location & Phone number
About Us
Reviews
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Hours open

Monday:

8:00 AM - 8:00 PM

Tuesday:

8:00 AM - 5:00 PM

Wednesday:

8:00 AM - 8:00 PM

Thursday:

8:00 AM - 5:00 PM

Friday:

8:00 AM - 5:00 PM

Saturday:

Closed

Sunday:

Closed

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Photos

  • Photo of CHA Cambridge Family Health North - Massachusetts Avenue, Cambridge, Massachusetts, United States
  • Photo of CHA Cambridge Family Health North - Massachusetts Avenue, Cambridge, Massachusetts, United States
  • Photo of CHA Cambridge Family Health North - Massachusetts Avenue, Cambridge, Massachusetts, United States
  • Photo of CHA Cambridge Family Health North - Massachusetts Avenue, Cambridge, Massachusetts, United States
  • Photo of CHA Cambridge Family Health North - Massachusetts Avenue, Cambridge, Massachusetts, United States
  • Photo of CHA Cambridge Family Health North - Massachusetts Avenue, Cambridge, Massachusetts, United States
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Location & Phone number

2067 Massachusetts Avenue, Cambridge, Massachusetts 02140, United States
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About the Business

CHA Cambridge Family Health North

Welcome to CHA Cambridge Family Health North, your trusted partner in achieving optimal health and wellness for you and your family. Conveniently located at 2067 Massachusetts Avenue, Cambridge, MA 02140, our experienced Primary Care experts are dedicated to providing comprehensive health services to people of all ages. Whether you need routine check-ups, women’s health services, or assistance with managing chronic conditions, we are here to support you in living your healthiest life.

Our clinic offers both in-person visits and televisits to accommodate your needs. Our operating hours are Monday and Wednesday from 8:00 am to 8:00 pm (closed from 1:00 pm to 3:00 pm on Wednesdays), and Tuesday, Thursday, and Friday from 8:00 am to 5:00 pm. Please note that calls are not accepted after 5:00 pm or between 12:00 pm and 1:00 pm.

For your convenience, limited free parking is available behind the building on Hadley Street. Please ensure you park in the spots designated for CHA or TERC.

To streamline your visit, use your MyCHArt account for eCheck-in, allowing you to review and update your information ahead of time. This process ensures a safer visit and saves you time at registration. Our eCheck-in User Guide is available in English, Haitian Creole, Portuguese, and Spanish.

Patients visiting our clinic, Urgent Care, or Emergency Department are permitted to bring at least one person with them, with additional visitors allowed at the provider's discretion. For hospital visits, please refer to our Visitor Policy page for current standards.

If you require language assistance during your visit, notify your care team in advance. Our interpreter services are available at no charge to ensure effective communication.

Keep up with your routine tests, immunizations, and health screenings with the help of your primary care or specialty team. For non-urgent health questions, send us a note through MyCHArt. For other inquiries or feedback, please use our secure online form.

Our MyCHArt system provides a safe and secure way to manage your healthcare from any computer or smartphone. You can ask questions, request appointments, refill medications, and review lab results with ease.

For prescription refills, contact your pharmacy directly. Avoid running out of medication by calling before your supply is depleted. If you do run out, inform your pharmacist for possible interim assistance.

We offer same-day or next-day Virtual Sick Visits for symptoms like cough, headache, COVID-19, back pain, and more. Schedule a video appointment through MyChart, and receive medical care from the comfort of your home.

For urgent care needs, visit CHA Somerville Campus Urgent Care at 33 Tower Street, Somerville, or experience 24-hour care with short wait times at CHA Cambridge Hospital and CHA Everett Hospital. Your CHA doctor will be notified of your visit to ensure coordinated care.

To make, change, or cancel appointments, call 617-665-1305 between 8:30 am and 5:00 pm, or contact our primary care centers directly. For other services, visit our Get an Appointment page.

We are committed to providing you with exceptional care and support. Thank you for choosing CHA Cambridge Family Health North. For more information, visit our website at www.challiance.org. Please be mindful that by accessing external links, you will be subject to the privacy and security policies of those sites, which may differ from our own.

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Reviews

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Will Burnham:
5

"It took a long time to get an appointment as I was a new patient (about 3 months). The front desk staff were both extremely kind and efficient. Dr. Chen was very kind and knowledgeable. She came in a little late but given the current stress on the healthcare system, her bedside manner more than made up for it. The lab team was all effective and prompt."

almost 7 months ago
John Daniell:
4

"I have never had a bad experience at this practice. I’ve seen several providers through CHA, all of whom were good or excellent, and generally the office staff and nurses are pleasant enough. Yes, the wait times on the phone are long, but this seems to be because of the system they use: rather than just calling for an appointment, a nurse speaks with you on the phone and makes an effort to understand your symptoms - you’re not calling an office secretary. They just need to expedite it. They have exceptionally late hours so it’s usually quite easy to get an appointment."

almost 7 months ago
Jamie Chang:
1

"PR diligently responds to every negative review with corporate damage control, but I have to wait 20 minutes on the phone for an appointment. Did CHA spend their receptionist budget on social media interns or do the receptionists have to do both jobs? No I will not be calling patient relations with more information so don't ask. That is unpaid labor you're asking me to do, for nothing to change. CHA is run like a corporation. The lab at this location sits empty because of rampant understaffing. The nurses, doctors, and staff are great and doing their best."

almost 7 months ago
Rafael Henrique:
1

"Totally unprepared hospital, my wife lost our baby due to the hospital's lack of interest in seeing her. A pregnant woman bleeding for 2 weeks and the hospital only assisting her by phone. A total lack of humanity."

almost 8 months ago
Trang Ngo:
1

"I wish I can give zero stars to this place. Rudest customer service I have ever experienced, their agents pretty much just yell at you through the phone and seem annoyed when you ask questions. I have a new insurance, I come in and they did not ask for the insurance information and charge me $700 for services they suggest me undergo (including a Covid shot that should be free). Working with their agents through the phone and I was yelled at. Please don't go to this clinic, they only want to suggest services so they can get more money and don't care about customers at all. Judging from other comments and a friend's experience here, you have to be careful when answering questions from them too because they might code your visit differently to get more money. Do not accept the lab tests they suggest to you, I have no trust in this clinic, you might get charged crazy high amounts without your knowledge."

1 year ago
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