United States Postal Service 38 Spruce Street, Waltham, MA 02453

"Past 3 days I went there on my way home from work at exactly 4:45 and they have been closed. Don’t say you close at 5 if you don’t."

"Shout out to Elaine for understanding the urgency of my situation and doing what it takes, including calling the right people, to ensure I get my package on time. Thanks Elaine !"

"Elaine, the obese blonde lady that works at this post office is rude and unprofessional. She is condescending and acts like a know-it-all when she is actually wrong! Elaine is a miserable, bitter person who takes out her anger on customers. This post office deserves NEGATIVE stars because of the terrible way Elaine mistreats customers."

"There's a blond woman who works here that is just absolutely miserable to interact with. She's got to be the worst customer service employee I've ever met. I went in to drop off an item, and she was sitting having a conversation on her cell phone for nearly 5 minutes before helping me. She treated me as an inconvenience and proceeded to argue with me about how many stamps I needed while also insulting employees at other local post offices. She then started questioning me about other items I had brought in was argumentative when I told her I didn't need to mail anything else. This woman has a nasty attitude & is unbelievably rude to customers. Do not go to this location, Main Street is much friendlier, more professional, and don't treat you poorly for making them do their jobs."

"The older woman who works here is a completely miserable person. I asked for a receipt for a package I was dropping off. She rudely told me I didn’t need one, crumpled it up, then tossed it across the counter towards me."