Newton Roofing Residential 69 Howard Street, Watertown, MA 02472

"Company was quick to respond to a pricing request. Richard Melo arrived as promised, surveyed the job and then fully explained the products that would be used and the installation process. Proposal was delivered next day as promised including a list of references and the addresses of completed jobs which helped in my color selection. I was fully informed of the installation schedule and the crew arrived on time. At the end of the day, I had a new roof and a clean yard, PERFECT! I highly recommend based on service, quality and price."

"I would not recommend them. Initially it appeared they did a good job on my rubber roof, so I hired them again for full gutters, which they subcontracted out. Within the year I had a large leak develop behind their new gutter. They acknowledged the problem but it took months, and constant badgering by email and phone, to get them to come back and fix the problem. They tried a temporary fix with sealer, which failed in weeks, and then it took weeks longer to get them to come back and install a fascia apron. The next year, my rubber roof leaked where they had flashed it. Again it took months to get them to come back and look at it, with constant badgering. When they came back they applied a copious amount of sealer and told me that I had a rot problem with a wooden railing that I would need a carpenter for, and that they would send me photographs and suggestions for repair. They never replied after that, and the leak continued despite their sealing attempt. I finally gave up and found a new roofer, who tells me that they did an inferior job in the first place, and the repair is costing me thousands of dollars."

"Rich and team at Newton Roofing are absolutely top-notch! We had our asphalt roof replaced and added a copper snow belt with copper gutters, and they did an amazing job. Each day, the site was cleaned and the crew worked hard all day through it. I would recommend them to anyone considering a roof replacement, especially if it has some complicated components to it."

"Newton Roofing Residential was an absolute pleasure to work with regarding my new roof. Their salesman showed up on time and provided me with a very competitive price. Installation was a breeze. The material showed up they day before the installation. I left early for work the next day and came home to a beautiful completed roof. We have kids and pets and was worried about leftover debris in the yard, but the yard was clean of any signs of the project. I would definitely recommend this company for all your roofing needs."

"After long wait they finally show up to fix our leaky roof. took them two hours. we were impressed and happy. Until our contractor came to fix the ceiling and wall. He found out that roof was not fixed right. Have our insurance adjuster came to take a look, he agree it needed to redo it! The owner or manager of Newton roofing said he will come and take look , but never show up. They not only didn't do a good job, also left the "junk bag" on the drive way. Its still there three weeks later ignored our calls and email. our mistake was pay them too soon. The worst experience we have with any roofer. Do not recommend this company to anyone period."