Joseph Downes Garage 75 John Street, Lowell, MA 01852

"Very dated garage that is a 10 minute walk from Lowell High School. Can get confusing because not clearly marked with signs. Snap a picture of your spot for reference."

"The rude brunette woman that everyone mentions on here that is really rude and mean I hope is gone. They really shouldn't have folks like her working with the public."

"The lady that I was met with today was so rude. She assumed I was in school and gave me a student visitor pass when I’m a resident. She asked me broad questions and made me uncomfortable to the point that I was scared to answer her or give her the wrong answer. Another man came in the place as well and she yelled at him to the point that he returned something and left without receiving his slip back. VERY RUDE!"

"When driving in to the parking garage, was greeted by the rudest female attendant. She yelled at us for not having cash. Politely explained to her there are signs saying they accept cards, if we could just have a ticket and pay the hourly rate when we leave. She told us “Not tonight there isn’t, there are 25,000 people trying to get in!!” I mean clearly there wasn’t, but she was the most unhelpful and unfriendly human I had the misfortune of encountering in Lowell. The garage should really have signs when they are expecting different forms of payment for events, or at least have someone with a shred of customer service skills attending the entrance."