U-Haul Moving & Storage of Stoughton

"Came into this location today and was very disappointed how unprofessional the manager (or so I think) was. Both women working in this location were miserable. The “manager” or whoever was training the young man was nothing more than horrible. She was treating him as though he was incompetent and you could tell she was making him uncomfortable. All of this being done with customers present. After painfully watching her verbally abuse the young man she began to insult my truck as well as question me.. I would NOT recommend anyone giving this business any money. I also recommend this location do some Drug Testing and find someone fit to train the young man. Do better"

"The hours advertised are a lie. Online and in the building there are multiple postings saying that storage hours are until 10pm, 7 days a week. Two different staff member have kicked me out at 7, the end of OFFICE hours, saying that they wanted to go home. What? I don't need you here, I'm handling my own unit, I rented here specifically for the evening access and it's been a problem every time I've needed to get in. "We won't be here to help you-" I specifically do not want your help, I want you to leave me alone and let me access the unit I payed you for during the hours YOU listed it as available. Nobody from this store is returning my phone calls, next step is a complaint to corporate. Absolute lazy trash that works here, literally just can't get out of their own customers' way."

"The Stoughton location is the best I've ever used. Super helpful staff! They've done everything for me here. I had a hitch installed on my car, rented multiple trailers and trucks from them and a storage unit. They have always gone above and beyond to help me. And because of them ive been able to do small moves with my car and I can now tow my dirt bike with my car! They are the best!"

"The "manager" on was useless. Not customer friendly and not helpful. I'm a new customer and he didn't show me where anything was and just plain rude. I came in being extremely nice and he did NOT reciprocate that. I understand you maybe having a bad day or whatever, but you're still getting paid and I was an extremely nice and understanding customer. Don't treat everyone rudely. I understand there are some mean and rude customers out there but if I'm not rude to you, don't take it out on others. They're lucky I needed a space quickly or I would've def brought my business elsewhere."

"The whole process was great. I was able to get a truck same day but I would recommend reserving to be safe. Staff was very friendly and super helpful. Truck was in great shape, very clean, and the brakes were very responsive. Jerry did my inspection at the end and edited my total on the spot because I put less miles on than I thought I would. Highly recommend this location."