Ham Radio Outlet

"with Peter being gone for awhile, this place was not the same without him, Now since he is back and in good health, I am ordering again, let me tell you all, Gigaparts is ran by idiots"

"The team at HRO is awesome, especially Doug and Pete both of whom I have had the pleasure of working with on multiple occasions. They are always happy to answer any questions about products I might have or offer advice on what products would best suit my needs. Most recently Doug went above and beyond to help me try and figure out a problem I was having with a digirig I purchased there. If you need anything Ham Radio, Scanner, or CB related I highly recommend you check them out first before going online or anywhere else. I feel so lucky to have a Ham Radio Outlet within a hour drive away."

"We usually order online, yet since we are close by, it's nice to visit, chat with the staff for great ideas, and buy something"

"Couldn’t be bothered to help with a couple questions. Had me wait 15 minutes while doing other things. Talking with other costumers about how they found money in a radio. When I showed him my radio he immediately said it was junk and they stopped selling them. I already knew that and that’s why I was there. As I started explaining my needs he just starts pulling up radios and saying how about this one? I didn’t even finish telling him what I was looking for. Also took multiple phone calls while I was explaining what my problem was. Making me start all over each time. I thought someone was playing a joke. I was expecting ham radio experts not to have the best personalities but this was off the spectrum or just blatant disrespect. I just walked out after he had me stop again to answer his personal phone."

"Was on my way back from a weeks vacation in Maine and decided to go through NH and stop at HRO to buy a new mag mount dual band antenna and see what they had in person. I have ordered on-line from them in the past. They were closed to walk in shopping, but called them and they said I could still order online or if I told them on the phone what I needed / looking for, catalog part numbers they could tell right then if they had it in the store that I could have it delivered to me curb side. While there two other people walked up, they drove 3 1/2 hrs and seen that no in store shopping was allowed, because of the pandemic. I told them what the man on the phone told me, believe his name was Steve when I called the store. I put in my order and they had all the things I was looking for and brought them right out and payed the bill. The 2 other people also put in their order when the man brought out my order and we're happy that I told them about calling the store. They people / staff at HRO were very helpful, kind, and very customer friendly and thank them for the service / job they did. Recommend this place to any HAMS out there. Business / job well done to the HRO in Salem, NH"