Premiere Cleaners

"I’ve been going to this dry cleaner for the last five years and I’ve always had nothing but great experiences. They do a wonderful job on the clothing cleaning it. The prices are fair and the lady at the counter is always smiling and kind."

"This drycleaner lost my $140 pants and they deny it. The pants were turned in to have a small hole repaired. The dry cleaner alleges that I picked them up with my other dry cleaning. The pants were not in with my picked up items. Been using dry cleaners for decades and this has never occurred. Called several times without anyone returning my calls. Finally spoke to who I presume to be the owner and she was highly combative with me. Yelled at me and would not allow me to speak. Unbelievable. I will NEVER use this dry cleaner again!! So disappointed."

"very rude, not customer friendly at all. she left my shirts wrinkled and she stated that they are too big for the plastic cover. she also asked for cash payment ."

"I have never used their services. I brought in a shirt with a stain. This lady who knew limited english proceeded to tell me why she could not clean the stain. She really struggled to explain herself and really got upset when I asked her a couple of questions. She told me she would not clean the shirt and to take it somewhere else. I got it but I had a pair of slacks that needed cleaning. She told me she would not clean my clothes and to leave. I asked if she did not want my business. She told me no and to leave. She was rude! What kind of customer service is that? I still do not understand what upset her. I was not rude and just asked her questions and showed her what I was talking about on the shirt. It had to have been her frustration of not being able to explain herself?? I tried to use her business but I will never go there again. I cannot imagine if something goes wrong with a pickup. She will throw you out the door! Rude and bad customer service! Beware"

"I have been going to this dry cleaner for a year, only to find out they have been charging me extra for all of my St John items,which are nearly all of my business attire. They never disclosed it until today, then I looked back at my receipts and all of them note it’s a St. John item but don’t reflect an up charge, they just have one set of prices for some and not others—you would never notice you’re being charged differently unless you ask. A simple sheath dress cost $16.99 for a basic clean. Anyone who knows St. John garments would agree that they are made with durable fabric, nothing fragile or requiring special treatment. The practice is opportunistic and their failure to disclose it for over a year is dishonest."