Elizabeth of Lodi

"I had a great experience with Elizabeth of Lodi when I got my wedding dress there in 2021 then having it hemmed in 2022 for my wedding. I was struggling to find a dress and decided to go there on a whim. I called just a couple hours before it closed and asked if I could come in they said yes and that would help me as much as they could but they were low on staff so it wouldn't be "the full experience". I got there and started to pull dresses and the staff member was super helpful clipping me into my gowns. I found my dress and returned a couole days later to purchase it. They measured me well and when my dress came in it already fit like a glove so all they had to do was hem it. The seamstress did my hem and bustle at a great rate and it was perfect the day on my wedding. I had a lovely experience and the owner was so so kind!"

"I would NOT recommend this bridal shop. I said yes to the dress here. I wanted more puffiness on the bottom which Nancy said she could do. They ordered me a size 14 when I thought it was 12. I went in to try on the dress when it arrived and it was huge on me. You would have to alter the top to where it would take away from the dress then she told me she didn't know if she would be able to add puffiness because she doesnt work with that company anymore (not delivering their services said). I was not satisfied with the dress and service so I asked for my refund. Nancy said no because my dress was a special order. If it was a special order then why didn't I pay my dress in full like your receipt says? "SPECIAL ORDERS MUST BE PAID IN FULL" is what it says but i only paid 60% of it so my order wasn't a special order since I didnt pay in full. Nancy then said she could give me store credit so I was like okay well I'll take my Mom, MIL, and grandma to get their dresses there. Nancy called me back saying "oh I'm only giving you $500 store credit" but before it was the $1300 deposit store credit I had given. I need my money back as I'm not satisfied with the dress, service, and cooperation. So unprofessional and rude. I feel robbed and they have ruined my whole wedding experience. Any of my family and friends getting married I will let them know to stay clear from Elizabeth's in Lodi."

"I came in to get a bridesmaid dress altered in 2021 and I haven’t been back since. I’m actually getting married in October of this year and purposely avoided this place to go dress shopping. During my visit, I had a very nice lady greet me and ask what I was there for. When I had told her, she put me in a changing room and asked me to put on the dress to start marking for alterations. In the middle of changing, the owner opened the curtains to my dressing room and asked me what I was doing there. I explained why and she then told me to get dressed, that I shouldn’t be in the room, and get out because she had an appointment that needed the room. I was very caught off guard and so I got dressed and proceeded to leave when she told me to come back tomorrow. Reluctantly, I did but this time with my mom since she needed her dress altered too. When I returned and the owner realized that she knew my parents, she began to apologize while still making up excuses as to why she was so rude to me the day before. Honestly, the apology meant nothing to me seeing that if she didn’t already know my parents, there would have never been an apology. It’s safe to assume that’s how she treats the majority of her customers as long as she doesn’t know them already. Super rude and super unprofessional."

"Elizabeth’s bridal is the place to shop for a bridal dress. The personnel is friendly, helpful, and carrying. The dresses are so gorgeous and at an excellent price that any bride can love."