United States Postal Service 13445 Telegraph Road, Whittier, CA 90605

"when are yall getting rid of the lady w glasses everyone else is chill but she feels like she has the right to raise her voice at customers and be rude"

"Walked in and no employee's at the counter- stood there for about 5 mins (FED EX was there as well waiting), finally Hilda walked from the back she started to help me and as she was helping(I was on the clock, there for work) more people started to form a line she asked me to step to the side so she could help the other people not because there was an issue or any such thing just because she her exact words were this is taking too long and I want to clear the line out. I step to the side - she helped 2 people and called me back up to the counter continued helping me and again asked me to step to the side I told her I am on the clock I need to get to my office she said well next time go to a different Post Office she will ONLY help with 5 pieces of mail at a time. I did let her know I will be calling the Post Master and she did not care just said go to a different Post Office."

"Bad customer service. The lady with glasses has an aggressive tone. She made me feel very uncomfortable. Avoid coming here unless you want to be treated like you don’t matter."

"The worst postal exchange and customer service EVER! The clerk Hilda was very rude to the point of yelling at me because I couldn't understand her due to her heavy Hispanic accent and rushed vocabulary. The manager apologized but I will never use this office again! Born half Hispanic and half African it was very unpleasant to be treated so badly by a woman who could have easily been my aunt or cousin. Had she spoke to me in Spanish I would've probably understood her confidently, however her tone, gestures and facial expressions left much to be desired in the area of common courtesy and politeness. I don't recommend using this office to anyone seeking a decent customer service experience."

"Not only did they lose my rent check! at their office but my $102 Makeup I ordered online went missing but was delivered to my house... their workers will open your packages and steal your Items i stopped ordering online ..... Montebello is worse"