Planet Fitness

"Sergio is an excellent associate at Planet Fitness. I've had the pleasure of interacting with Sergio last time and it was a positive experience. Sergio is always friendly, helpful, and knowledgable about the gym's equipment and services. Sergio took the time to answer all my questions and provide me with the information I needed to make an informed decision about my membership. The associate was professional and courteous throughout our interaction, making me feel welcomed and valued as a customer. I appreciate his dedication to providing excellent customer service and would highly recommend this associate to anyone looking to join Planet Fitness."

"I judge a gym by the customer service, cleanliness, and equipment availability. I do not judge a gym by the behavior of its members. That being said, the staff does a pretty good job of greeting members with a “welcome” when you arrive and “have a good day” on the way out. While it doesn’t seem like much, it’s a nice touch and the basic courtesy is to acknowledge them with a “thanks” at the very least. The gym area is always clean and machines are always working. I notice they repair equipment much faster than their competitors. There’s usually a staff member constantly walking around cleaning. Cleaning bottles are usually full and paper towels available to wipe down equipment. I usually come here during lunch in the middle of the day and it’s pretty empty (except summertime when they allow high schoolers to join at a student rate or something special for the kids). Overall it’s a good gym. This review does not factor restroom or showers because I avoid those at any gym."

""It used to be a great place to work out, but nowadays people seem to lack respect for others who also want to use the gym equipment. For instance, some individuals hog the Smith machines for as long as 1 hour and 45 minutes. When I brought this issue to the staff's attention, they simply apologized and said they could do nothing about it. As a result, I have started going to a different city to exercise. It's just become too frustrating with all the kids glued to their phones instead of focusing on their workout.""

"The price is awesome, and if you can get referred- even better, it waives the initiation fee. However, there's one thing that keeps this from being a 5 star review. The app will show a 3 out of 10 on the busy scale but good luck finding unused equipment! They have a huuuuge amount of treadmills, rowing machines, and other cardio equipment but their weight machines are in short supply for how busy it gets. You'll have a few good months a year while class is out, since a lot of the attendees seem to be students of every age. It's a very diverse crowd. Truly, everyone is welcome"