Bike Attack

"This is a review of the customer experience. I was the only other customer, no one to talk to for about 30 minutes. In the end, I left without talking to anyone , none of my questions were answered. I went in very keen to buy a bike"

"I wanted to buy the new 2024 Marin Presidio 3 and Marin was out of stock so I went into Bike Attacks website and ordered it that way and requested to pick it up at this location. The assembly and tune up was complimentary. The service and follow up I received was outstanding. Albert was very helpful with information on when it will best to pick up so they can make sure the bike is fitted to my preference. Lorenzo the bike technician was fantastic. He is very skilled at bike assembly,making adjustments and customer satisfaction. I had some accessories to add to the bike; saddle, grips and a kick stand. Lorenzo took his time and installed them perfectly and also reviewed how to break in the disc brakes. If you are looking for bike, this is the best place in the Westside of LA."

"Outstanding Experience at Bike Attack Playa Vista I recently had the pleasure of visiting Bike Attack in Playa Vista to purchase a new e-bike, and I couldn't be more impressed with the exceptional expertise and obvious commitment to customer service. The shop has a large inventory on the sales floor that caters to all levels of cyclists. From beginners to advanced riders, they have a store full of bicycles, accessories and gear to choose from. What sets them apart, however, is their fantastic in-store service. If you are used to shopping online, the user-friendly website makes it a breeze to browse, read the specs, and order exactly what you need from the comfort of your home. I was especially impressed with the store manager, Victor. He not only took the time to genuinely listen to my cycling preferences and requirements, but he went above and beyond to offer valuable advice. He helped me make an informed decision and his passion for cycling and commitment to customer satisfaction validated my choice. Kitty handles the email inquiries with the utmost professionalism and friendliness. In my case, I encountered a minor issue, and Kitty resolved it quickly and professionally. Her responsiveness and efficiency speak volumes about the shop's commitment to customer care. Jose, a sales associate helped with setting up my new ride and his advice is the kind you can only get from someone who rides, cares and is willing to share his knowledge. With all the new technology and choices available, having a local bicycle shop like Bike Attack becomes indispensable. Their knowledgeable and friendly staff make the process seamless and enjoyable. My experience at Bike Attack was nothing short of outstanding. Their large inventory, user-friendly online platform and personalized advice earn my highest recommendation."

"My experience at this shop was amazing! As a newcomer to the biking community, I felt welcomed and most importantly, received a quality and reliable bike. The staff and the owner Ericson were genuine and worked with me to find a bike that worked best for my situation. They could have easily taken advantage of my lack of knowledge, but instead, they chose to be an upstanding company."