GR

"The number does not work and send you right to voicemail in all honesty these worker are getting paid from $18 to $25 an hour and they don’t have time and resources to update their phone service number goes to show how much the care of even worry about people receiving the help they need. Yet they still say they are understafffed or don’t have enough people to answer you call what a joke of public city building and ontop of that they answers the phone so rude like it’s not our fault you woke up on the wrong side of bed today but yeah number does not work I guess to lazy or to broke of a city to fix their phone number secrive building."

"OMG MY BENEFITS WERE STOLLEN! WHEN SOMEONE WITHDREW $450.00 CASH FROM A WELLS FARGO AT 6:00am AND I FOUND OUT I WAS A VICTIM OF "SKIMMING" I HAD NO IDEA CRIMINAL FRAUDSTER'S WERE GETTING LAST 4 CARD NUMBERS AND GENERATING MISCELLANEOUS NUMBERS UNTIL THEY MATCH NUMBERS WITH NAMES ON CARDS AND LOOK FOR LARGE DEPOSITS ON EBT CARDS AND THEN REPRODUCING CARDS AND STEALING MONEY EITHER RIGHT BEFORE BENEFITS ARE DEPOSITED OR AFTER. SINCE I SEEM TO HAVE A GOOD REPORE WITH THIS COMMUNITY AND PLATFORM I POST ON I WANT TO MAKE IT **VERY VERY CLEAR** TO ALL, THAT YOU NEED TO PROTECT YOURSELVES AND CHANGE PINS ON CARDS BEFORE MONTHLY FUNDS ARE DEPOSITED DO IT A COUPLE OF TIMES EVERY MONTH! AND LOOK FOR SUSPICIOUS LOOKING CARD READING BOXES OR CAMERAS ON ATM MACHINES IE: 711s SEEM TO BE EASY TARGETS AND BEFORE THIS I DIDNT TAKE ANYTHING BEING REPORTED ABOUT THIS WAY OF STEALING MONEY ALLOCATED TO THE NEEDY UNTIL THIS HAPPENED TO ME. THE REALLY GREAT THING ABOUT THIS INCIDENT IS I FILED A CLAIM AND WITHIN TWO DAYS ALL MONEY WAS REFUNDED AND PUT ON NEW CARD AND I WAS TOLD MY PREVIOUS BALANCE BEFORE THIS MONTHS BENEFITS WOULDNT BE REFUNDED BUT IT WAS AND I WANT TO THANK THE **DEPARTMENT OF SOCIAL SERVICES**(DPSS) SO MUCH FOR SUCH PROMPT ACTION ON MY CLAIM AND CASE I REALLY APPRECIATE IT AND THAT I DIDNT HAVE TO WAIT A MONTH TO BE REIMBURSED."

"My 1st time there today... everyone was very polite, professional, Helped me go in the right direction... the waiting room very clean..."

"It was one of the worst experiences I ever had at a county building how can u deal with an entity that has no consequences for their actions and no value of human decency they just will not follow any set of rights,or responsibility and will dodge any effort we might take to contact a higher supervisor by either giving out of service phone numbers or even denying their physical paperwork is correct and diminishing our intelligence in doing so....somebody please report this place to the better business buero ASAP!"