Rick's Storage Site A

"I sent proof in may 12, 2024 at 12:27pm and called Monday may 13th and spoke to Margret to terminate my storage unit and I was assured it would be done and my deposit refunded. In the 25th I received a message my payment would be deducted on the 1st. I called immediately to find out why since all the information was previously sent and confirmed on the 12th and 13th. Margret, the manager she said, called me back; hung up on me twice. Only took my name and was beyond rude while I was only trying to confirm this time it was in fact terminated and my deposit would be set this time. She was just so rude, dismissive and only took my name, I asked if she needed more info like the unit number to be sure it was done this time and she hung up on me. I will never use them again and would never recommend them! The service is horrible and the call was pure nasty, they didn’t cancel as said on the 13th. I did everything they asked and was treated horribly for no reason. If you clear out early there is no refund for the days not used. You pay the whole month regardless of clear out date. So don’t clear out early… take your time. Find a different storage supplier! Updated: May 27, 2024 I received a text and email that my move out date is the 27th and I would not be receiving my $50 deposit with no explanation as to why they are keeping my deposit. Very bad business ethics Until I receive my deposit back at minimum I have filed with the BBB as well. I’ll update if a resolution is reached. BEWARE"

"I have been renting a storage space at Rick's Storage in Fanning Springs, Florida since June 1, 2021. I have been very please with my unit. It was clean and had been taken care of. I have not seen any bugs . The cost is reasonable and is a little less than the other storage units in the area. The owner is willing to work with you and makes sure the outside is kept mowed. He has recently added a new fence, with gate, and fixed the roadway."

"Working with Alex at Rick's Storage was fantastic. We are moving from out of state to Trenton, Florida and his excellent communication made the virtual transaction for our family storage unit quick and easy. The storage units are clean and easily accessible. They also offer many sizes so whether you are a college student, business, or seasonal tenant, needing storage, I strongly recommend Rick's Storage."

"Rick's storage has been lifesaving for us! They are one of the few self storage facilities in the area. The units are clean and have been freshly renewed under their new ownership! They have newly installed barbed wire fences for our security. I have access to my unit around the clock. It is an excellent self storage experience and I am grateful for one in this location!"

"Rick's storage located in Old town, Florida was a lifesaver! I was able to get a personal storage unit virtually and with zero hassle. I dealt with Alex and they were such a huge help with all my needs! I grabbed my own personal lock to use and build my unit as needed. They were the only ones available in town and I felt so lucky that I was able to snag the storage unit! There was a couple of size units available but I grabbed a 10x10 for myself and it was perfect for my needs. This storage unit was very clean and it had a light available on the inside so I was able to work into the late evening. The location was very convenient. I highly recommend using this place. I noticed that the Lay's chip company used it for their business storage so I would call that another trustworthy reason to see these guys!"