New York Nail Club

"Bad customer service, nails always lifting, & lady always have an attitude. Please hire help!"

"Paid $93 for tint and lashes that look just like mine. The main thing was the wax destroyed my skin all around my brows I’m broken out and skin is torn so badly ! Never again !"

"Lost communication. Went in for a fill in. The nails were taken off and my own nails painted. So I figured I would take a break from nails, no other choice. Never had this short of nails. I will give them a 3 star because they did get the color and diamonds right, and I can live with it for a few weeks."

"Ehh not the best but not the worst especially considering the area. Currently on an extended visit from Brooklyn, NY. After almost a month my daughter & I needed to re-do our Pedi's/ Almond & Stilleto Dip Powder Mani's, Husband wanted to do a MANi/Pedi & our other Daughter wanted a Pedi. We came across this spot on Google and based on reviews we stopped in however we kind of wish that we had just sucked it up and waited until we went back home. We each got the Lavender Luxury Spa Pedicures which include Parafin Wax & Hot Stone Massage additionally my Daughter and I got Dip Powder Removal with fresh Dip Powder Mani's (Medium Almond Shape) plus Reg Polish Pedi's & my Husband got a basic MANi (no polish). Total for 4 Luxury Spa Pedicures, 1 MANi, 2 Dip Powder Removals & 2 Natural Nail Dip Powder Mani's (Almond Shape with Designs) at $350. Previous NYC Services were 2 Luxury Spa Pedi's (included 10min massage, hot stone massage, back and hand massage), 2 Dip Powder Sets 1 with Tips/Foil Design (Long Almond) & 1 Natural Nail ( Short Almond Shape) plus Sensitive Eyebrow Waxing/Shaping totaling at $180. Pictures with White Nails are from location. Pictures with Black/Pink Nails are NYC services. Pro's: 1) VERY friendly staff (there were 4 technicians on duty and all were polite/friendly and pleasant) 2) Prompt service (all 4 of us were taken as Walk-In's and no wait time, it was also a Tues afternoon, wkends are probably busier) 3) Wide array of service/color options were available. Con's: 1) Unkept location ( Tools were not sanitized and were shared amongst the staff/patrons, Pedi Chairs had leftover residue from previous gel/powder removals, Nail Stations were unkept and disorganized) 2) Dip Powder Applications/Almond Shapes are thick and inconsistently shaped with residual glue residue visible. Pedi nail polish applications are spotty and uneven. Plus, I was nicked 3x (Pinky, Ring & Pointer) on my L hand cuticles while the tech was using the electric file (no styptic pencil/powder or any 1st Aid was applied, he just wiped the cuticles with the towel that he was using to cover the work station with) 3) Naturally the business will set their prices at their discretion and because the services were completed, no matter how shoddy, payment in full plus tip was obligatory. However, the overall cost was not equal to actual services recieved imo. (Was charged NYC prices for Valdosta standards, if that makes sense )"

"My daughter and I went in for her to have a "full set" of acrylics and I wanted paint on my toes. They took my daughter back and started on her nails and meanwhile, the older lady with the glasses, started on mine. As soon as she started, I noticed the polish started clumping up, probably because it was old. She continued to put it on and dab it to make it stick. I pretended to look at my magazine just to see if she would correct it without me having to say anything, she didn't! At one point I even seen her glance up at me just to see if I noticed! I said to myself, I don't feel like arguing about this... just forget it. Well, as I sat there waiting for them to finish, I started thinking this really looks aweful! So, I go up to the lady and said, " can you fix this"? She just turned around and walked off and ignored me! At this point I'm getting pretty upset but, ready to go! My daughter finishes and the guy walks over and says it will be $40... I said no way! The sign says $25 for acrylics and $8 for a polish change! He then starting arguing with me that it was extra for the length and I replied, you should have ask me if that was ok before you assumed o would pay extra. Not to mention, my nails are a mess and I asked the other lady to fix my nails and she ignored me! I said, " you're getting $33 and not a penny more! And you're lucky to get that considering how tacky mine look! Of course, they all started screaming back and forth in Chinese.... how rude!!!"