Verizon

"The customer service representative went out of her way to provide the best service she could. Service was quick, friendly, and the representative was very knowledgeable. This is where my family and I always go for our iPhones and iPhone upgrades. Cheers to Verizon."

"I went into this Verizon today and Michael was such a help. He was able to fix the problem with my phone in minutes. He was so patient and helpful even after dealing with the gentlemen before me that was lying , treating him poorly and trying to get free stuff. I highly recommend this location for all your Verizon needs."

"I've purchased everything from this store since 2015. It was another 3rd party prior to Victra. It was always good service. I've bought 12-15 phones for my family in that time. I went in today and Victra and the team in this location were absolutely terrible. I will never visit this location again and reccomend no one uses this location."

"I was in the store on 4-29 and I must say the man working named Michael was amazing! He helped me with my iphone14 transferred everything for me and helped me figure everything out! He was the only one working and got slammed while helping everyone and not being stressed while doing so!!! I cannot thank him enough for doing this!!! Michael you are a rockstar wish you could be at all the stores!!!! You definitely deserve a big recognition for your hard work and dedication to the customers!!"

"This is a review of THIS location and the staff HERE. This is NOT for Verizon as a company .. that's a different story ... December 2021, Mike (then manage) helped my son and I with upgrading our paid off Pixel 3 & Pixel 3XL for the new Pixel 6 Pro (two of them). The then promotion was $350 off each phone towards the new phones. Great. We spent honestly about 2-3 hours combined getting it all set up and done. Mike was forthcoming and easy to work with (kudos to him). We placed the phones on order and sometime in January they arrived. Mike did say it would take 3-4 months for our credit to reflect on the bill. Well, we never got $350/phone credit .. only $99.48 credit .. so, my bill was some $30/$40+ per month than it should've been. Not cool. Today - 9.10.22 - I went in to discuss this and possible options for replacement phones (since both Pixel Pros have performed LESS than great.). Dawson is the new manager. Super cool person and very polite and helpful. Also quite patient. He made arrangements with Verizon (however they communicate with each other) to correct the credit issue and refund what credit I've been missing from jump. That is what Id call a great solution. I'm certain he's done his part .. now it's up to Verizon to honor that. But, as far as my personal experience with Dawson at this location, I'm looking forward to coming back here for my next upgrade and working with Dawson! Thank you Dawson. We'll be back in November 2022! Get Some!"