MassageLuXe

"Had a Swedish massage with Deb! She was absolutely amazing. I was very comfortable the entire time. 100% recommend. I’ve had a few massages in the past and this one was one of the best."

"I have been here several times in the past when i use to live in Cape Coral. It was always a great facility with friendly staff. I called in last night to book an appt for my daughter and her husband and had the worst custoemr service> sami was the reps name and i could not get a word in and any questions asked would aggravate her and she would answer quickly and use words like "Like I said" and "Once again" .... I called back this morning and spoke with Molly who was very kind and helpful. If it wasn't for me purchasing gift cards for my daughter last Christmas and needing to use those, The way i was talked to by Sami would had been enough for me to go elsewhere!"

"I had an uncomfortable situation with the front staff in my last review. I didn’t expect it, but a sincere phone call came from-Stevie Ann, the assistant manager the following morning. She took the time to help me resolve my discomfort. I appreciate good empathetic leadership skill and she definitely pulled a 180 in changing how I felt about the business. If you’re going for a facial! I recommend talking to Becca! She’s has the greatest personality and is very gentle with extractions."

"I had a month-to-month membership a while back, and paid for 4 1/2 hours of massages. We ended up going to Michigan, and then didn’t make it back down there with the hurricane and economy. I am going down for Christmas and called to see if I could use some of that time that I already paid for and they told me no. They can see I racked up 4 1/2 hours but there’s “nothing they can do” unless I join another month-to-month program (which I told them I can’t do, since I live in Michigan now, and she tried pushing me into a monthly program anyway… and let’s not even discuss the fact that I shouldn’t have to join another monthly subscription to use services I already paid for!) I am pretty disappointed that they won’t even try to make this right. Those month-to-month programs aren’t super cheap, so lucky them, they got to pocket all of that money. The place itself is fine, but don’t enter a monthly program. It also appears the owner only responds to positive reviews - that should tell you something. They don’t care to make things right if someone is unhappy. My rating made the overall drop from a 4.0 to a 3.9 - fix this issue entirely and I’ll adjust my rating."

"I went in to the Cape Coral location for the first time today and loved it. It was a really nice inside and front desk was extremely polite. Had a microdermabrasion done today and it was amazing! My skin feels so good! So glad I tried them out and will definitely let others know to stop by there!"