East Lake Car Wash

"Won’t be back. I have frequented this shop for almost 20 years and have seen a few ownership changes. On a recent oil change visit, the manager says the filter is “special” so it’s an extra 15 bucks. I was curious since it was my son’s car and I wasn’t familiar with it. I was right to believe it was a rip off. The filter , although different, is no more expensive than the others and actually easier to replace. I showed the costs of the filters to the staff member and he said that the “Carquest Gold” was more expensive. No so. Stop robbing people."

"I'm so confused by the negative reviews. I drive 30 minutes to come to this car wash and purchase their ultimate wash which is 30 bucks and my car looks brand new every time. I find they really take their time! I go other places and I have to run my car through twice to make it look remotely clean. I love that they go through and vacuum, clean the interior and clean the tires. I highly highly highly recommend. Please tip the workers well, as they are working hard in scorching heat. It's clear they value their jobs and take pride in their work. I'll continue to share my positive experience to others. They deserve good business!"

"**UPDATE ** After a few months, I decided to give them one more try. . . And I'm so happy I did! The gentleman who greeted me at my car when I arrived was very polite and helpful. They did an amazing job shampooing my seats and vacuuming out my car. I can definitely tell there has been a change in management, and it shows! I'm happy I went back and would definitely recommend them for your car cleaning care! So I have them another try, they are located close to work so it's not out of the way. I stood inside for 10 minutes and was never greeted or even acknowledged. Another patron came in and asked the customer who was already waiting if they were doing car washes. He was told no. As we were both walking out, another customer walked up. The first employee I even saw the whole time, came out from under the hood of a car, immediately greets him and asks how he can help him. The man never said a word to myself or the other gentleman as we passed right in front of him to leave. Not one word!"

"I never really write reviews but had to comment on this one point. I've been coming here throughout all the different owners that have taken over here and it's a great plus, but it can do much much better. First off,there's two lanes for the oil changes,and for at least the last 5 years they've been reduced to one lane due to some sort of old car/project in the left lane,and that's fine except for when there are 4 cars deep in the right lane and people are waiting 45 minutes to an hour just to get on the lift,secondly, the clerk in the office is very friendly and professional, my only comment would be the personal phone calls that she takes while people are waiting to be checked out, again, she's extremely nice,perfect for the job, I'm just offering constructive criticism where it's needed. I will continue to come here as it is a great service. My only other comment would be that there is a list of things that are included in the $64.99-$74.99 price,ie,washer fluid,tire psi,etc and that's rarely done. This should be mentioned to your crew as that's pretty important for a "full service" service."

"Edit: 8 months later I went back for an oil change, tire rotation and car wash. I paid additional for an upgraded wash, bringing my total to just over $150.00. The car wash, again, was AWFUL. I can’t recommend this place at all. I can do a much better job for $15.00 at a do it yourself place. For 28.00 plus tip you’d expect them to do something…anything beyond running the car through an automated wash and a quick vacuum."