Dapper Dan Dry Cleaning & Shirt Laundry 915 Lincoln Avenue, Utica, NY 13502

"Scam artist. Damaged, shrunk, dyed very expensive suit. The owner did not acknowledge any wrongdoing and did nothing to remedy the issue. See the other reviews, owner doesn't care about customer satisfaction and will just wave the back of the receipt in your face."

"I had a phenomenal experience!!! I needed a quick turnaround for a wake for my father and they were able to accommodate me. I am forever grateful to the gentleman that helped me. I will be doing all of my business with them from now on!!!"

"Scam artists. I called ahead of time to ask for prices for a 2 pc suit, I was told $14, awesome, I dropped it off Thursday and gave them my number. They said they'd call when it was done. They never called. I came by Monday and they were rude right off the bat. The guy said "20 bucks" and I told him I thought it was less. He puffed up and said "I'm the owner". Did he want a pat on the back? I asked to see his price sheet and he said "It's 20 bucks! It's on the back of your receipt!" He flashed the receipt in front of my face and then tore it away quickly. I asked if I could see it again and he turned to the woman working with him and said "finish this up, give it to him for $18." I picked up another receipt off the counter and it CLEARLY said $16 dollars for a 2pc suit. The woman tried ringing me up and my card declined on the first go, she was very condescending about it, I told her to try it again because my card is finnicky and she she seemed upset when it worked the 2nd time. Not going back. I was told $14, then $20, then read $16, and ended up paying $18. When it comes to the money, I'm splitting hairs, but the service is not my tempo."

"Dropped off a suit, dress shirt and tee shirt ...within 3 days we received a call ot was ready for pick up. Amazing service and amazing price. I highly recommend this place."

"Dapper Dan has a wash deal that says 5 shirts 2 dollars a piece. I had to return 3 shirts for a cleaning because they smelled terrible after I got them back. I got a call from thier main building (this location) saying Your shirts are too big, so we are charging you 5 dollars to do them correctly. We would charge you the 2 dollars but we aren't responsible for the quality. So because of the size of my clothing the advertised price isn't valid and the quality of wash goes down. Dapper Dan has lost my business. Go some place else. They aren't worth doing business with"