Englewood Green Cleaners

"Englewood Green Cleaners is truly the absolute best in the area! The clothes come out amazing every single time, they're on-time, the workers are incredibly nice and always try to offer solutions. I've been present when they've been yelled at/threatened by a female customer demanding they press her dress free of charge despite having worn the clothes post-dry cleaning as well as when a rude man took his dry cleaning without paying for it because the store has a $10 minimum to use your credit card (which is absolutely NORMAL for SMALL businesses) and he only had a $100- despite the lovely front desk lady offering store credit JUST so he can use his card.. The business owners and people go above and beyond with their services and so happy I stumbled upon them. I'll gladly support this small business!"

"Extremely responsive and accommodating. Very helpful in saving and preserving clothes that would have otherwise been ruined."

"I've been coming to this place of business for nearly a year. Last month, I dropped off a new, silk dress with intricate sequins and beading that was an integral part of the design. Unfortunately, upon pickup, I noticed that the color of the beading has COMPLETELY faded. Despite my efforts to address this issue, including multiple communications with your customer service team over the past month, there has been no satisfactory resolution. The back-and-forth communication has been frustrating, with their Customer Service team taking more than a week on average to respond to emails, I feel that my concerns have not been properly addressed. When calling the establishment, they continue to direct me only to Customer Service and even after requesting to speak with management, they refuse. Huge disappointed in the whole experience -- from dry cleaning to customer service -- and obviously very upset that I can no longer wear this beautiful dress ever again. Photos are before and after."

"The owner is very difficult to work with. I was advised that they may damage an item if they attempted to get a stain out and I gave them permission to try to get it out knowing the risk. She continued to give me a hard time. Recently. I had a dress that they cleaned and it appeared that it was steamed and not pressed which affected how the bottom of the dress looks. I took it on vacation and did not wear it. I asked them to press it with no accusations. Simply asked to iron it and provided pics of how the bottom should look. She then started a text rant of accusations accusing me of wearing it and stating I have 24hrs to look over an item which I couldn’t do because I was going on vacation. Her behavior was unprofessional and unnecessary for a simple request. Overall they are good until you have a problem or the owner disagrees with you. She loves giving customers a hard time and the customer is never right. I’ve never experienced this anywhere else."

"I absolutely love this dry cleaner. They are very friendly and have very clear communication policies. For example, several time if they’ve found parts of my clothes that need mending they text me right away to ask if I’m aware of those and how they should proceed. Good tailoring services too."