EZ Wash Laundromat - Yonkers

"I tried their pick up service, terrible. The app showed it has a cost of $25 per 20 pounds, they charged me $30. I asked they said there was an increase but they didn't notify every costumer lol I feel they just charged me whatever they want."

"I have been washing my clothes here for three and a half years. This past Saturday I decided to have them wash my clothes, I received a text message stating that my clothes were ready for pick up in less than 24hrs which was great! Unfortunately, when I went through my laundry bag this morning I realized that half of my clothes were missing. I called the laundromat several times with no answer and decided to drive over there, important items were missing i.e towels, underwear, boxers, socks etc…when I arrived I briefly spoke to one of the attendees until I noticed that my clothes were just sitting in a plastic bag with no tag/name on it which meant that anyone could just come and claim the bag and take it without proper verification. I entrusted my clothes with this establishment and paid $46 thinking that my clothes were in good hands but clearly they were not. Although they did a nice job washing and folding the clothes, it doesn’t appear that keeping all your clothes together is something they are mindful about. Moving forward, I will just wash my clothes on my own or take it somewhere else to have them washed. The anxiety that comes with thinking your clothes have been stolen or missing sucks!"

"I use EZ Wash Laundromat service via their App. Appointments for pick up and drop off are easy to setup. I am a loyal EZ Wash client for 2 years and I haven't had one negative experience. So easy and convenient! Clothes comes back clean and fresh, folded and organized! Very happy with the service and staff. I broke my leg and they accommodated my orders to my walk up! The sweetest and most professional."

"I just did their pick up service. Best $$ I spent all year. They came to my door picked up the laundry on time. Drop off, Everything was folded perfectly and professionally. I did not know what to expect and honestly was blown away. Highly recommended, upload their App to schedule your pickup/drop off service."

"These people are incredibly unprofessional and unreliable. I dropped my clothes off for a wash and fold last week and everything was fine so I figured I’d work with them again. Big mistake. I go on Sunday early afternoon and the lady clerk acted as if she was doing me a favor. She wouldn’t even look up from her phone to ask me to place my bags on the scale. When I went to pick up my laundry the next day, the male clerk handed me a single bag. I informed him that I had brought in two bags. He spent 15 minutes looking for my bag and could not find it. Then had the audacity to tell me both of my bags were in one. If they had fit in one bag I would’ve brought just one bag. Eventually he finds the bag and hands it to me with an item hanging on the outside. I assumed it was found in the dryer after everything was packaged so I let it be. However, when I went to unpack the clothes I found that they fried my winter hat! It is absolutely ruined. To make matters worse, they handed me my laundry wet. I paid $41 for wet laundry. Wasn’t given so much as an apology. Don’t waste your time at this establishment unless you’re willing to buy yourself a new wardrobe."