TD Bank

"Just wanted to to write this to give thanks to Virginia Moscone for helping me. I believe at the time, she was the only one available to help customers and there were at least 4 people ahead of me in line. She handled my issue effortlessly and I wish her all the blessings for her future. Excellent customer service!"

"I'm a customer here and although I give the employee who helped me (Virginia)10 stars for her excellent customer service. I had to give this actual place 2 stars because their location is disgusting. I wore all white on my last visit and the leather peeling from their couches was all over my outfit and my skin. . I immediately got a nasty rash on my skin that touched the filthy couches in their waiting area. It smells like old carpets when you walk in as well. The desk are beat down with broken table tops. Splinter accidents waiting to happen. When I grabbed my sweater to leave it got caught up on the broken and exposed wood on the young lady's desk. So now my sweater has a hole in it. TD BANK OWNERS SHOULD BE ASHAMED OF THEIR APPEARANCE!! This is not fair to the customers or their employees. Terrible ! However Virginia was amazing and helped me in a quick and professional manner."

"The staff here was excellent; after reading some reviews, I hesitated about entering this branch. However, I am glad I did. Everyone was terrific; from what I could see, they have a good relationship with the customers. They were attentive and very informative. I would recommend this branch. Lovely People."

"I don't know if she was the manager or a customer service rep, but the lady I encountered for Notary services was horribly rude. Even though TD says clearly on their site that they offer Notary services for *everyone*, even those who are not account holders, she refused to provide the service. Believe the bad reviews, I will never return here."

"Went to open up a business checking account and was treated so poorly. The way the financial advisor, Marvin, addressed us was incredibly rude. He was sarcastic and treated us as if we were beneath him and didn’t know the process. I should make note that myself and the 2 individuals who were present with me are all TD account holders. In reading these reviews, it makes complete sense why people do not wish to bank there. I advise you to NOT use this particular branch. They are SO unprofessional and rude. They act as if they’re doing us customers a favor when in fact, without us customers, they wouldn’t be in business. I have filed a formal complaint with the corporate office because no one should have to experience what I experienced today."