Provident Bank
3670 John F. Kennedy Boulevard, Jersey City, NJ 07307
Hours open
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 4:00 PM
Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
9:00 AM - 1:00 PM
Sunday:
Closed
Photos
Location & Phone number
3670 John F. Kennedy Boulevard, Jersey City, New Jersey 07307, United States
About the Business
Welcome to Provident Bank, your trusted partner in financial services, conveniently located at 3670 John F. Kennedy Boulevard in Jersey City, New Jersey. As a cornerstone of the community, Provident Bank is committed to providing exceptional banking and financial solutions tailored to meet your needs. Whether you're looking to open a personal or business account, apply for a loan, or seek investment advice, our experienced team is here to guide you every step of the way. With a focus on personalized service and a wide range of products, we strive to help our clients achieve their financial goals. Visit us today and experience the difference that a dedicated local bank can make in your financial journey.
Reviews
"The bank has the worst customer service. Despite being enrolled in paperless statements, they still charge a monthly statement fee. They refuse to acknowledge system issues and instead place blame on customers. Even supervisors lack the ability to communicate effectively with customers when the fault lies with their own system. After couple of arguments, he reversed the charges."
"Excellent customer service!"
"This bank branch has some very ill-informed staff. 6 months ago I was told I needed to physically come into the bank to transfer my IRA funds to Vanguard. Now when I came into the bank, I was told that it needs to be done electronically and requested by Vanguard not Provident. It was only after I made a stink that they educated themselves of their own bank policies. Turns out even if I had requested an electronic transfer as they suggested, the antiquated processes at Provident would have taken 3-4 weeks to complete. Provident requires original copies of things so , by asking vanguard to do it electronically, I would have to fill out a form, mail it to vanguard, who would then mail it to provident to initiate the transfer. By then my window to transfer my funds would have closed. What a inefficient, antiquated and ill-informed bank! I was a teenager when I opened the IRA, as an adult I would never be duped by such an establishment!"
"Very unprofessional staff.. the service provided to its customers is extremely mediocre and out of logic!! Will never go back to the bank, if one could call it a BANK!!"
"The tellers are friendly and nice. Why people bring a dog to the bank in not very nice."
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