TD Bank

"Horrible customer service. Sunday Dec. 17 the guy in the blue suit had a bad attitude from when I walked in. I then tried to replace my debit card and he told me he could not because my phone number was not verified. I said I have had the same phone number for 10 years and have never had an issue. I then called customer service on the phone and they said my phone is verified and they don't know what this guy is talking about. He then continues with his bad attitude saying he is not gonna fight with me and I can come tomorrow to talk to a manager and then basically got up and walked way. Rude little punk."

"A big thank you to Joel. He went above and beyond in helping me set up a checking account for a non-profit. He was quick and worked efficiently to make everything easy for me as a customer."

"Horrible experience. I have 4 checking accounts (all linked with the same debit cards) with TD Bank, but to be fair, I opened them at a different branch so this location doesn’t know me. It still shouldn’t matter. All I wanted was $80 in change from my business account. I only waited 8 mins to see a teller... not bad. I provided my debit card to the teller, and told her I needed $80 in change from my business account. She had me fill out a slip and told me she would fill out the account information for me. She then left and came back with 4 x $20. I said I wanted change, if all I wanted was 4 x $20’s, why would I wait in line. There’s an ATM for that. I told her that she didn’t even ask me how I wanted me change. Anytime I go to a bank and ask for change, they always ask me how I would like the bills. She never did. She said she’s sorry, then asked me how I wanted it. I told her, then she left again and came back with the cash. I would have been fine, but then I asked her to confirm that the money was taken from my business account. She said no, I took it from your personal account. I just shook my head and said, that I told you I wanted it from my business account. Her response was, well you gave me your personal debit card, so I assumed it was the personal account. I told her it didn’t matter cuz all the accounts are linked and I already told her I wanted it from my business account. At the end of the day, this review is not cuz she made a mistake, it’s cuz she didn’t listen to what I needed at all, and she didn’t even ask until after I had to tell her. This branch needs better tellers."

"This is my primary bank that I've been going to for years. Lots of parking, nice size bank, and the employees in their all treat me with respect. The one I always love to work with is Angela! Anytime she's in I always grow a smile and I know I'm going to be helped the right way. It was easy setting up my checking account, getting a debit card from them, and even upgrading my checking account when it came time to. So next time you come here, look for Angela and she'll take care of you!"

"I only have one account here but I come in here for other things and everyone here is always nice and I am always struck by how there is almost never a line and I have thought about moving all my accounts here because of that. The people managing this branch should be given credit for how well it is run. It’s also a really pleasant space to be in- much more so than other banks."