PNC Bank

"Absolutely horrible service. I went to make a simple withdrawal. They asked me for an additional credit card. Wanted me to say my full social security number in the drive through window. And then asked me for my phone number, this is Absolutely the worse place to withdraw funds."

"The atm ate my cash on Christmas afternoon. Shorted me $40."

"Not very friendly. Better off using the atm or find a different branch."

"It’s so sad to watch a company like this FORCE their employees to suffocate from wearing masks 8+ hours a day. I refuse to do business with a dictator company. It’s been 3 years since the pandemic. Give it a rest! I don’t know how they can handle working in an atmosphere like that. Disgusting."

"Since I live close by, I have frequented this branch quite often over the past 20+ years I’ve lived in the area. I’ve always found the ever changing staff to be uniformly very kind, friendly and accommodating to the fullest extent that a branch office of large bank of this kind can be. I’ve dealt with all points of contact, drive in and walk in tellers up through management level; the service and attitude of staff is exemplary. Being in the retail sector for my entire professional life, I’ve expeienced plenty of harrowing retail ‘service’ (or lack therof). I’ve never seen anyone treat others in any way other than with kindness , helpfulness and friendliness, I’m writing to offset what seem a few sketchy remarks that lack specifics that, once again I’ve never seen in over two decades of regular visits to PNC Mahwah branch."