PODS Moving & Storage 9 Paddock Street, Woodbridge Township, NJ 07001

"Easy experience. The only complaint I have is that when they recommend the sixes you need, go up one if you’re unsure. I didn’t and went with the recommendation and needed to switch it out for a larger one. I was charged full price plus storage (it wasn’t being stored, just replaced with a larger container). I don’t think that is fair. I can see charging for the inconvenience but not for a whole month plus storage when I had it 3 days."

"A really helpful experience moving from Manhattan to Jersey City. Our drivers on both ends were professional and customer services was exceptionally responsive. I would recommend PODS 10/10"

"Beware! PODS falsely advertising that customer doesn't need to be present for drop off. PODS also does not give instructions in entirety. PODS was made aware multiple times before delivery date that drop off would be street side and customer had already obtained local city permit for POD. Never once during any phone calls was I instructed to have a copy of permit on hand for driver. On day of delivery, dispatcher reached out to driver several times throughout day for updated delivery time. An hour before delivery, driver calls to demand copy of local city permit otherwise POD would not be delivered. Thankfully, POD was scheduled for afternoon delivery and I was able to go to Staples to make copy otherwise, POD wouldn't have been delivered on date of signed contract."

"Whatever you do, stay away from PODS, it’s a fraud. I was told it would take a container 8 calendar days (not working days, I clarified) to arrive to my destination. I finished packing my container on May 3, so I was expecting it to be at destination on May 11. However, it turns out they need an explicit confirmation for the container to start moving (after it was picked up). I found it out on May 6. Then, they add 4 days (no one told me about it before). And only then the promised 8 days start. But May 6 + 4 + 8 = May 18, which is Saturday. And you cannot get access to the container the same day it arrives. And they are closed on Sundays. So, now, the date is May 20, 11 days later than promised. I’ve been sleeping on the floor and eating from the floor for a week now, and I’m extremely frustrated. Moreover, I was told that if my container arrives sooner, I would be notified. Today (May 18) I logged in to my account and found out that the container has been sitting here since May 15. No one notified me. I called PODS on the phone to find out if I can pick at least some of my things today, but they said no, because they need a 24h notice to provide access."

"Very great moving & storage services provided to me with reasonable billing. U just relax & pay the bill, rest is handled with the PODS technicians. Loved this concept of service & recommend others also to give a try when you are moving to places. Even if it is a long travel(cities/states)."