Family Long Distance Van Lines

"Moe was very polite and efficient! The crew got everything out without making a mess. My stuff is planned to arrive at my new place in about a week. UPDATE 7/21: I forgot to update this post after the move. After my stuff arrived, multiple of my bins had been cracked and the people bringing my stuff into my apartment tried to upcharge me for the distance from the curb of my apartment to my apartment. They were very unpleasant and the total cost of my move was almost double of what I was told when I scheduled. Moe was not the one who took my stuff to the destination. They use a third party to actually deliver your stuff. Total scam. They also did not re-assemble any of the furniture they moved into my apartment, as I would told would happen."

"Helped me 2 days in a row getting my dad moved into his home! Wonderful experience. Start to finish we were able to get it all done and moved in, nothing broke, nothing wrong. Thanks again."

"Family Van Lines Thank you very much Again. I used Family Van Lines company several times, for my local moving, they did outstanding job on packing my valuable items, everything came in into my new house, in good condition. Special thank you for the very quick and responsible crew. I would definitely recommend Family Van Lines for your local moving."

"ZERO STARS! DO NOT USE THIS COMPANY! I served in the military for 21+ years. During that time, I moved 10+ times. My move with Family Van Lines is the worst moving experience of my life. The moving crew DID NOT show up on the schedule start date. Instead, they showed up a day later and were not prepared. They ran out of truck space and decided to store half of my goods in a random storage locker. This led to my goods being handled several times without any visibility or accountability. After they placed half my goods in a random storage locker, they decided to tell me our bill was going to double the amount we were quoted. My goods were then delivered in 3 different shipments on 3 different dates. After unpacking, we discovered we were missing a KING SIZE mattress, all of my unopened military promotion bottles and several other items. We also discovered a lot damaged items. When I submitted my claim, I was denied for all and given a completely unacceptable excuse. Not only is Family Van Lines completely unprofessional and incompetent, but the claim company they use, CSI, is even worse! Once again, DO NOT USE FAMILY VAN LINES!!! If you have any questions, feel free to email me and I’ll share more disturbing details."

"These 2 guys we had communicated very well did what they said they would do. We moved our father and mother from NC to Massachusetts, they had to pack 80% of the box items and they took the time and care to wrap all furniture. Everything was packed with care to use up all the space they did not waste space or time very efficient especially when packing the truck. I would highly recommend these guys."