Umberto A DeRienzo, MD 17 Arentzen Boulevard, Charleroi, PA 15022

"I ran In Loving Care LLC 38 years we used dr durinzo as hospice care doctor. And the whole team wonderful. I used hospice w them with my own mom.i s patient of his team two day I trust their care with my life.and many before."

"My Va Pcp is to far away, so they ask Dr. Direnzo‘s office / Dr. Scott to manage my healthcare. After treatment plan was Establish, they never gave me Va network places to see to further my treatment. Then they get mad at me for not following treatment plan? They hung on me then ask me to call Extension 301 only to find out by mail shortly before Christmas . Then don’t want me back in there office? Cannot even help a Disabled, Cold War, submarine sailor"

"It's sad that my family used to recommend this office to everyone we new but it's not the same as it use to be. Some of the staff can be not so nice. The wait time for you appointment is so long. Why schedule appointments if you have to wait an hour or so to see the doctor for you appointment. It's not the doctor because he's awesome. It's his staff!!!!"

"I feel awful for writing this due to the fact that I love our nurse practitioner that sees us. Absolutely no complaints with her but I think I may have a had one positive interaction with the office staff in my adult life. They treat you like you’re such a burden to them regardless of the situation. No urgency, no bedside manner. I work in the medical field and deal with the public on a daily basis and I would never make one feel that way, especially when a person or persons loved ones are ill or not feeling well. I think better training on patient service would do a lot for their practice!"

"I used to love this office and our dr. He has seen my whole family for years. Since covid they refuse to any patient that is sick. Even if they have tested negative for covid. What is the point of being a dr if you arent going to help people or see sick patients? They do offer telehealth appointments but how do you diagnose an ear infection over the phone or listen to someones chest to determine if they have Pneumonia or not? My son and I are currently both sick, covid negative and still cant see our dr. My son has a kidney disease and absolutely needs to see his dr and not over the phone, yet here being turned away. Healthcare isnt about health anymore and im really sad to have to find a new dr for myself and my family."