The Whole You Spa 3765 Riverdale Avenue, The Bronx, NY 10463

"I used to come to this place to get electrolysis and after the second visit I was not all that happy The person that did my electrolysis (VICKY) was great and that is the one and only reason I came to get more treatments several times. I had very good results and she seemed knowledgeable and eager to work with me. She was also pleasant and professional. My dissatisfaction revolved around the lack of organization and cleanliness. The place is antiquated and cluttered. The treatment rooms are not the cleanest and the treatment table is covered with a beach towel. No paper anywhere in sight to change it in between patients. Front desk often unprofessional talking about their personal business and gossiping on the phone during work hrs. Will never set foot there again. Unclean!"

"Love the massages here. Have been going for years and had various massage therapists and all have been amazing. It’s not a fancy shmancy place, but I don’t care-you literally feel the knots being worked out during the massage. We have moved and I happily drive 30 min to their location. I haven’t found a similar place by our new house. Recently had one of the therapists come to our house for massage and that was also a wonderful experience. If you want a true massage to work out knots, stiff neck, whatever, I highly recommend the Whole You Spa."

"Update: posted more pics, this place is CREEPY. Dust is ALL over the place. The walls look crazy. The bottles have spots on them. Towels are frayed and torn. The heating pads are gross, there's no other way to describe it. Everything just looked like they haven't taken care of the place. I was grossed out. Only 1 star because how am I supposed to relax in an environment that really is not clean. The people there need to work somewhere else honestly. Do not recommend unless it's an absolute emergency. Great little place to go get a massage. I posted pictures because a review said the rooms are dirty so you can decide for yourself. I am funny when it comes to that and I felt mostly comfortable. They do have you lay under a beach towel which is weird. They do need to update certain things like the couch and some other furniture but again you decide for yourself. As far as covid protocols they ask that you wear your mask facing up but laying down you can take it off. You decide how you feel about that. The staff are supposedly vaccinated but they do wear masks and shields while you're on the table. All and all I would go again. They know what theyre doing."

"Pro: Massage therapists there are very good. Con: Spa did not call to confirm appointment and charged 50%. Owner said it was my responsibility to remember my appointment. However, every GOOD health organization calls and sends out courtesy reminders to their customers. Life happens!"

"I scheduled an 11:00am massage on a Thursday and when I arrived they were still closed meanwhile they’re supposed to be open at 10:00am. I didn’t get a phone call from the front desk until 11:22am with a nonchalant response about car trouble. Things happen but this is SO unprofessional! I’ve known this places for years and I think that years’ ago the customer service was so much better even though it’s the same owner. The massage therapist I had in the past was excellent but this is a turn off for me, especially that it was on my birthday!"