Top Aesthetics Laser Elmsford

"[Added one photo of the burn on my shoulder you can imagine what the rest of my body and private areas look like] If you have any melanin in your skin, avoid this place. I paid $1000 for laser hair removal and was left with burns and scars on my arms, legs, back, and private areas. Despite asking beforehand if they could treat deeper skin tones, they assured me they could. When I requested a refund due to severe burns and no hair loss, Sue, the owner, responded disrespectfully and accused me of seeking free services. I had burns all over my body, and she didn't even offer a simple apology or attempt to rectify the situation. I had to seek medical treatment for my burns and now have legal representation. Be cautious and choose a safer place where you're valued as a customer. Adding more because Sue (the owner) remains very uneducated before speaking. I have never met Sue; she has never assessed what her staff did to me. She only responded defensively and showed a lack of knowledge (not knowing how much I paid or for how long), and I have only faced attacks. I initially worked with Thalia, who was a dream to work with until I realized I was burned. I paid for a year starting in April 2024, with services extending until April 2025. I suffered painful burns that required medical treatment. I never experienced hyperpigmentation before this incident, which further highlights her lack of understanding about treating deep skin tones. Please beware and seek a safe, reputable place for such treatments. My lawyer is ensuring justice is served, but I wanted to warn everyone beforehand!"

"I had a very positive experience for my first hair removal session with Martina! She was exceptionally attentive, caring, and made me comfortable throughout the entire procedure. She addressed all of my questions and constantly ensured that I felt reassured by explaining each step of the process. Everything went smoothly. I wholeheartedly recommend her services and am already looking forward to my next one!"

"Sue was very informative, friendly, knowledgeable, patient and professional. She explained everything to me and informed me of what she was doing. I am very pleased with my experience and the service was excellent! My laser treatment was painless and I was very comfortable throughout my session. 5 stars!"

"After reading positive reviews online for Top Aesthetics Laser, I decided to give them a try. I’m so glad I did. I went to their lovely office in Elmsford. Sue Reynoso was absolutely wonderful as she greeted me and explained everything about the procedure I was having done. She was friendly, kind, approachable and self assured as she worked on me, checking in constantly about my comfort level. I had a great experience and will be back! The receptionists were also very personable and sweet. 5 Stars."

"I recently had a laser hair removal procedure and I'm extremely satisfied. Sarah was very professional and made me feel comfortable throughout the process. She explained everything in detail. The clinic was clean and well-maintained, and the procedure itself was quick and relatively painless. I highly recommend this service to anyone considering laser hair removal!"