Five Guys

"One of our go to when we could splurge a bit. The fries are always good, so are the burgers, my husband and lil one share a shake. They could or should open up the eating to the lawn next door. A picnic area for this and the donut shop that just opened next door I have not tried yet."

"Can't go wrong stopping in for a large bag of french fries and a Coke en route to the next stop. If the fries weren't so hot the bag would have been gone in under 60 seconds. Five Guys may take the crown for the best fries around!"

"I’ve come here and to the port jeff location hundreds of times by now. A few months ago my family (5 ppl) ordered takeout from the Selden location which isn’t our usual location, but they were closed for renovations or whatnot. We pick up our food and we don’t realize until we get home that the order is completely messed up and we’re missing a whole sandwich. So we drive 10 minutes back to the restaurant and the manager (tall white man) apologizes and says he’ll remake it for us. We get our food after waiting for about 10 minutes, and he also gives us 2 gift cards as a way of apologizing for the mix up and the wait for the remake. Now, just a month or two later I go to use the gift cards and it says they only have one penny ( $0.01) on them. The original meal we paid for was over 50 dollars. I don’t know if they gave us the gift cards as a way to appease us and send us on our way, or if they thought we were scamming them somehow despite the amount of business we’ve given them in the past. I have no desire in scamming Five Guys, I just want the order I bought for my family to be correct? I feel scammed and made a fool. I don’t know if he gave us empty gift cards intentionally or unintentionally, but either way this is unacceptable. I have seen this manager at both the Selden and Port Jeff locations, I just don’t know his name. I guess if you’re ever in a situation like this, make sure the gift cards gave money on them before you accept them. Ridiculous."

"Awful food, soggy burger. Took 40 min to get the food. They cook the burgers and then let them sit on top of the fry machine for 25 minutes while they prepare the fries, which for some reason takes almost an hour. Music so loud you can't hear anything. Very spicy fries also, burned my lips."

"Hi guys, Five guys again. Parking is convenient in front of the store, and it was very nice to eat by the window. Following the five guys hamburger for lunch, I tried it for dinner. If you come to Five Guys, of course you should eat a hamburger, and ketchup on the hearty French fries. And you have to eat one more free peanut to complete the course. Missing something? For in-store dining, you can sample a variety of Coca-Cola beverages. How about Cherry Coke today?"