Buffalo Wild Wings 'GO'

"Buffalo Wild Wings 'Go' Hillside deserves a miss- SPARE YOURSELF THE GRIEF. This location of BWW is atrocious. The manager Ed is woefully unprofessional and so is the young lady who worked as the location's cashier on the evening of June 14. The young lady lacked active listening skills and what was a small issue developed into an entirely unnecessary situation of inconvenience, disrespect and disregard of basic customer service practices. After paying for an order online, we were coerced into paying again in-person. Once detecting the error, we returned to the establishment, Ed was totally crass and unaccomodating. Even when we tried explaining things calmly, Ed still refused to genuinely listen- zero accountability, no apology, laying blame and being angry and clearly frustrated. Thankfully, we were able to get back one of the payments. Any staff of his seeing such an exchange would be emboldened to disrespect customers and possibly get away with it under his management. The whole experience left me and brother feeling embarrassed and disrespected. We decided to contact corporate and they've been most unhelpful. Post speaking with them (via tele and email), I now completely get why Ed operates at the abysmal level he does. His behaviour is reflective of the structure at BBW, evidently. BBW will not thrive in this community if they only seek our dollars and not respect our humanity. There are humans behind these transactions. The public deserves to know that the likelihood of getting subpar food with terrible customer service is high at this particular location. After such a scarring experience, I think I'm through with BBW. The options are too many to endure this chaos. PS. In the midst of the chaos and rudely pushing us out, Ed closed the establishment at 11:34pm though the advertised closing time is midnight...leaving customers outside and unattended, without an apology and/or explanation. Buffalo Wild Wings 'Go' Hillside deserves a miss- go elsewhere."

"Their boneless wings are crispy and tasty with a wide variety of sauces to choose from. I was skeptical to try the burger but it's actually quite a solid competitor in the fast food arena."

"Normally im picky with my chicken, but the wings here are pretty good! Not only that they were quick with getting my order out so I only waited 5 mins tops. I will be coming back here again. Here’s my before and after (ft. My cat)"

"And they said wings couldn't get better. This place is PHENOMENAL. Some of the tastiest, juiciest wings I have EVER eaten. Every bite felt like a momentary glimpse of what lies beyond the pearly gates. The decor is unlike anything I've ever seen in this life. I could have sworn I stepped into a chapel meant for the worship of an ancient god. The employees are some of the nicest people I've ever met. I asked for extra Golden Fire sauce (BWW Go exclusive!) and then brought it out to me, cupped in their hands and encouraged me to sip from it while they whispered calming words to me, as if giving a wounded bird a sip of water. I would choose to die here if given the opportunity"

"Ordered the boneless wings for pickup. They cooked it on time and the manager even stopped to reorganize the bag to make sure nohing would fall over when walking away with it. The wings tasted great and the vegetables were fresh. The only room for improvement I found was the wings could use a bit more sauce. It wasn't the least amount of sauce I have gotten on my wings at a BWW but it was not the most either. But I would still recommend it and eat here again."