Berkshire Hathaway HomeServices The Preferred Realty - Cranberry Township 20206 Route 19, Cranberry Township, PA 16066

"I am writing this review to make people aware of my disappointing experience with Berkshire Hathaway Homeservices and real estate agent Jason Archer. I travelled from out of town to Pittsburgh, PA with my wife to look at houses as I plan to move my family there in the upcoming months. Jason Archer was the listing agent on house that we really liked, and we decided to put an offer in on Friday which is the same day we viewed it. My realtor gave him till Saturday noon to respond. On Saturday, my realtor informed me that he spoke with Jason Archer who told him that they would accept the offer and the seller would sign it on the upcoming Wednesday due to an unforeseen situation. This seemed odd and peculiar due to the prompt nature people sign documents during real estate transactions. My realtor reiterated that we were from out of town and our part of the spoken agreement was we would stop looking at any other houses. Both agents agreed to the terms. We cancelled other set house viewings appointments since we thought our house search was over. Wednesday arrived and I anxiously reach out to my realtor to see if he had any updates regarding the offers. My realtor called me late in the day after finally receiving a response from Jason Archer. He provided me with the shocking news that they accepted another offer and never let us know to try to match or better the other offer. My realtor again contacted Jason to express his dismay at the outcome of the agreement, but he seemed indifferent. My realtor and wife separately contacted Jason’s manager, Terri Nowakowski, to try to understand how our original agreement was not honored and how we were not notified of the other offer. Terri acknowledged our original agreement and was very dismissive when questioned how our original agreement was overlooked and the absence of an opportunity to counter the other offer. It is truly unfortunate the unethical way they handled this situation. Think twice before considering any real estate transaction involving this agent and office."

"Working with Joann has been a pleasure from the start. Made the process flow so easily and kept me informed in all areas. KIM K."

"If you are buying or selling look for Nick Fix and Courtney Boros. Had the best experience with this tag team. Start to finish treated very well."

"Our realtor, Denise Perry, went above and beyond in providing us with excellent service! She was knowledgeable, discerning, and warm throughout every turn in the process. We could not be more pleased with our buying and selling experience with BHHS!"

"Ann Reale with Berkshire Hathaway helped us buy our first home last month. They were an excellent company to work with and are highly recommended!"