Cheap Tobacco

"Me an my bf went in the other day just to get kicked out the lady was really rude an tried to ID us before we even walked in I was like yeah nope thats never happened that’s not suspicious at all like I got weed in my pocket I’m of age"

"This place does not even deserve a one star. But that's the only way I can leave a comment. Picked out a vape and it had no flavor they would not even trade it for another. And I had never even left the store. And they wouldn't refund me either, never again."

"Very rude employees. They act like it's an inconvenience to wait on customers. The older lady rolled her eyes when I asked a question. I'll take my business to Tobacco&vape outlet. They have much better customer service. If the ladies don't like waiting on customers they're in the wrong business. Like I said the new place is much better and also have a wider variety. Better prices also. Hope you guys get ran out of business. Cambridge, Ohio store"

"The first thing I notice when I walk in is the strong odor of cigarette smoke. Yeah, it's a tobacco place but the overwhelming, super strong smell of cigarette smoke upon walking in gives me a headache and in my opinion, shouldn't smell like that. I don't often go in there but when I have the prices were decent. The ladies working there could be friendlier and nicer. Once when I asked for a box of Kayak long cut wintergreen, the lady just gawked at me with her mouth open, speechless. I said "um...that's all I need..." She continued to stare at me, like she was in shock that a woman was wanting to buy snuff. Finally, she said well I need to see your ID! Okay, so I open my wallet and show her and she said no you must take it out cause I can't see at all. I'm 33 but I guess I look really young. She stared at my ID then my face like she was trying to figure out if that was really me. The point wasn't that she asked for my ID, it's how she handled the situation when I asked for a particular product. So their customer service skills definitely need some attention."

"Had a pleasant experience. Had pretty much what I wanted. Woman that helped me was very nice. Honestly, I read the reviews and was hesitant on stopping by, but I'm glad I did. Nothing could be further from the truth about the staff being rude. As long as you're polite with them, they will be nice to you. Maybe a little bit more variety would help, but overall a nice visit."