King Collision

"King collision in boardman is the last place I'll be taking my car in for repairs. I have a 2024 Hyunday santa cruz, they couldn't match up the paint, they did a sloppy job with the buffing, they put compound all over the black plastic parts on the truck, which it to me more than 3 hrs to get it all removed, they oversprayed my truck which it took more than 3 hrs also to remove the overspray from the whole truck, there were broken clips on the rear bumper, the rear fender wasn't lining up with the lights and the tailgate,, it had all of them defects and they thought I was not going to notice. BUT I DID. ITS A BRAND NEW 2024 TRUCK SO I WILL NOTICE, . Over all I took my truck back to king collision 3x, and all I was getting was attitude, and will never, NEVER GO THERE AGAIN. It's not that I may seem picky ,but when I work hard for my truck, I take pride and value my vehicles. So therefore YES I'm gonna be picky.It helps that my family have custom paint shops."

"Continuously told me my card was going to be ready only to push it further back. Took over 2 months to get it back. Nothing complicated was done. Was lied to about them not getting the insurance money. Would not recommend. Will never go back"

"Had some minor damage to my car and King Collision took fantastic care of me. From getting the insurance estimate completed, car scheduled for repair and pickup...it was a professional 5 star service all the way around. If I should ever need work done to any of my cars again, King Collision will be my first choice. Excellent communication and top quality car care."

"highly recommend!! i hit a piece of road debris, causing my corolla to need an entirely new front bumper. John was so kind and helpful through everything and they got my car fixed brand new in such a short time!! the best price i got from 5 other companies as well!!"

"The driver’s side of my car was damaged when a deer hit it. I took it to Kings since that’s who my dealership recommended. My car was only two years old with right around 22k miles on it so I wanted it perfect. They were quite nice and accommodating at drop off and assured me it would be done in a timely manner. The only way I knew what was going on over the weeks it was there was via my Toyota app that would alert me when doors were open etc. They didn’t even call to tell me it was done. I just realized the car had been moved and locked, again thanks to the app. I called there and they told me it was ready. Upon pick up, I noticed that there was an area that was still scratched. The gentleman got some photos from the paint booth and said “looks like they didn’t paint that area so you’ll have to bring it back”. I’ll call you in a week or so to get it back in. Once I got home and looked at it closer with my husband, we noticed another area of damage near the headlight that wasn’t there when I brought it in. I’m guessing that happened when they replaced the headlight. I immediately called to let them know and again they said they would call me to get it back in. A few days later I noticed that the latch on the console storage between the front seats didn’t work correctly and would get stuck. It was fine when I brought it there. Never heard from them. I called several times and left messages. No calls back. They were paid over 8k from my insurance and never actually finished the car. I ended up deciding to get a new car so I traded that one in. I will never use or recommend Kings. Horrible customer service."