Kotecki Family Memorials

"Ed listened carefully to my thoughts on leaving a meaningful message on a tastefylly designed headstone. This is the last stop on the journey of life and I wanted my resting place to be done right."

"I have had incredible results with my purchases. The design and picture of each item have filled my heart."

"I called earlier in the week regarding questions about a stone i had purchased.. I wanted to see if i could get copies of all the paperwork regarding the stone. The woman I talked to was very rude. She told me I didn't know what I was talking about and was very disrespectful. After yelling at me said she would call me back. Three to Four days later and never heard back from her. I am very disappointed in this company"

"I live in Ashtabula County. I called this establishment in Painesville several times over several days hoping to schedule an appointment for a meeting. No one ever answered the phone except for a recording asking that I leave my name and Tel. No. and they would return my call promptly. I never received a call back. On Friday, March 18, I had to be in Westlake, OH. When I finished my business in Westlake I drove across Cleveland to the Painesville location again hoping to set up an appointment or to discuss what I needed. I arrived at about 3:45 pm only to find a small piece of paper taped to the door stating that they were closed (even though closing time is advertised as 4:30 pm). Kotecki is a well known name in the monument field but they have a problem in Painesville. I took my business elsewhere."

"Ordered the stone from the location in Painesville. Took 2 emails to find out if there was any news and the stone had already been delivered . God only knows when as that information wasn’t provided in the return email I received. Just, “Yes it was delivered “. People are so unbelievably insensitive."