Bloomberg Eyecare

"This is our second appointment with Bloomberg. Here's our impression: The reception staff was generally unwelcoming, failed to make eye contact when it was obvious I was waiting to speak with them and inputted my phone number incorrectly on initial customer setup. The reception staff made me feel like I was inconveniencing them by my presence and seemed to be snubbing their noses in my general direction like condescending high school princesses. The assistant optometrist was very nice, thorough, took her time and did an excellent job examing my children's eyes with the up to date equipment, measuring their pupillary distances, etc. The optometrist was also very competent, taking her time and being very thorough with the exam. I received an explanation of how my child's eyes had changed and options on how to slow down the progression of nearsightedness in my child. I am nearsighted myself and have 12 children who are also nearsighted. These new options on helping nearsightedness were never explained to me before. So kudos to the doctor for her complete care and thoroughness in giving me options to stop the nearsightedness. The gentleman (Eric?) who helped us pick out our eye glass frames was very friendly and helpful. He did mess up on our coordination of benefits (had 2 different insurances) but he realized it when I pointed out that at our original appointment he said that we could get 2 pairs of glasses but when I brought my daughter in she could only get one pair of glasses. When I pointed out that they all had the same insurance, he went back and called with the information to fix the previous mistake. He didn't defend the mistake but admitted it which I appreciated. I was able to make the necessary change over the phone so I did not have to make an extra trip back to the office. Our family values honesty and treating others with respect. So don't expect a friendly, welcoming reception when you come into the Bloomberg office but the rest of the staff is excellent and competent."

"I went in for an exam to get contacts and glasses. Everyone there was really polite and kind. The technician and Doctor were very thorough with all the exams."

"Absolutely wonderful staff! My kids ( 8 and 9) were really nervous about their eye exam. Michelle went above and beyond to explain everything she was going to do to ease my children's fears. The Dr did the same. The man who helped us pick out glasses was equally wonderful and helpful!!! I am SO appreciative of all of the wonderful staff here at the Niles location!! Thank you all SO much for being so wonderful!!"

"such an amazing experience all around! I went for my contacts, the staff was so helpfull and nice and my eye-test went so smooth, smoother then alot of ones ive had in the past! Michelle helped me alot and made me very comfortable and it I felt at home! will definitely be back!"