BioLife Plasma Services

"This place is a joke.... My visits here can be summed up with one word, rediculous... they make you have an appointment, yet, they don't keep it. Today I arrived at 5:45pm, my appointment. It's now 7:20, been laying on the bed for 15mins waiting to donate. Just an absolute waste of my time. As soon as the Introductory period is over, I'll never come back. People are very nice though, but the overall setup is a joke. The owner needs to invest the money in more beds and staff, otherwise they damn sure won't compete with CSL."

"Yesterday‘s appointment July 30, 2024 was the biggest disappointment. I have had there. I was brought into a section before another patron and they got that patron hooked up and started donating before they even started hooking me up. That same visit in the same section of course my sound of the alarm saying my donation was complete before the lady across from me did, but yet they disconnected her before me… It should not take three hours for a donation, especially since I’ve been gone there for two years"

"I wish I could do a review for just Lauren. She is an amazing phlebotomist. Both pokes from her barely pinched and neither left more than a needle mark. No soreness after either. She is also very kind and efficient. Hoping she receives some financial or career based recognition. The place itself could use some serious streamlining to move things a long but that’s not on specific employees."

"I went for my fourth donation today and Lauren didn't seem to know what she was doing. She stabbed me with the needle very hard and now I have a blood stripe across my arm. Very unhappy. Update: went for my fifth donation and was cleared by the nurse. Part way through the process I experienced sharp pain where the needle was inserted. Was told by the tech that I wasn't healed and I should take a break. My promotional offer expires soon. My arm hurts and I have the same blood stripe under the skin. All of this has been agonizing and disappointing."

"Cassandra always helped me with my intake, and also friendly. Even remembered my name after just a few donations! Very impressed! As someone with a needle phobia, I of course came here because of the starting pay for my plasma. I have been through 8 donations so far. Every time the people here were nice to me. And tried making it go as smooth as possible. Friendly too. I love the staff here! I have issues with my veins so it normally takes me longer than the average person (50mins) sitting in the donation chair. If they ever offer me a big payout for donation again, I would highly consider going back just because of how awesome the staff are!"