PacRim Properties LLC

"Poor service. The amount of time it took for T. Zeigler to be of any help is absurd. One time the guy told me I have two options for our slide door problem. “Either you can have a slide door you can close or a warm place.” Would be nice to have both though this person has always had some type of attitude. Guy is judgmental and unprofessional. Zeigler cuts corners when it came to helping out when needed and takes a bit of time to respond. There are times he does come through, but at times he would be snarky doing his job. The maintenance nowadays is lackluster though before the maintenance were actually helpful.. they keep switching back and forth with maintenance crews so it is a hit or miss. Thankfully the new property owner switched property management Old Review - The maintenance crew did a superb job and fixed our floor along with the toilet. Friendly and easy to talk to. Glad they were able to help me."

"We enjoyed our time at the place we had. Jon LaPrise was very helpful throughout the whole process in the beginning as he was only covering for a colleague. Noah Hammett who was our property manager before Jon, was not so helpful and not communicative when having problems during our stay. Jon was the only person who has helped us with any problems in a timely manner and has always kept us in the loop whenever a problem occurred. Thanks Jon!"

"For years, our HOA was managed by PacRim Properties. During that time, we had several representatives, only one of whom was responsive and on top of things. Our latest rep has not been so, and our 2022 annual meeting was the straw that broke the camel’s back. Our rep was lackadaisical, disinterested, unprofessional (e.g., when one board member stepped down and another homeowner agreed to serve on the board, our rep acted as if that was that; he had to be reminded that homeowners had to actually vote that person in!), and at one point he was outright insulting. After that, fedup homeowners demanded that the board find a new management company. We have now gone with O’Banion, who comes highly recommended and has already shown themselves to be far more responsive and communicative."

"When we first moved in; our property manager was helpful and always returned my calls or needs on the apartment. We have gone through a couple managers since then. So now when I call the office (PacrRim) my manager of this property is never there; she never returns my calls. The maintenance request was never addressed even though the guy did come and take measurements."

"If I could rate them as 0/5, I would. They are truly horrible. I have experienced many less than ideal rental situations, however PacRim takes the cake. My complex was initially owned by the Summit Group, who I highly recommend. They were responsive and communicative. Then the property was bought by PacRim. Throughout the initial transition, PacRim provided us with no information whatsoever. I had to call them multiple times just to figure out how to pay rent. Then, my roommate got rental assistance, and PacRim prevented that assistance from actually processing. Despite claiming that they accept vouchers, they continued dragging their feet, refusing to respond to even the most basic of requests for paperwork, until my roommate had literally no option but just paying herself. Their behavior has been absolutely unacceptable, and I honestly question the legality of their actions. Avoid them at all costs."