mellen investment

"I rented from the lionheart property. Made complaints that were never resolved to the point i decided to move. They told me a no smoking property and let people smoke even though i told them i was allergic. As soon as my my lease expired got hit with a 200 dollar increase. Charged me $240 for some minor nail holes and supposed clogged dishwasher after i moved out. I never had an issue with the DW. Was told the pet deposit was refundable by the person who went over the lease with me. Then find out it was not refundable, it was in the lease.Make sure you read the lease carefully before signing! Neighborhood not safe. Got my car broken into twice. Constant sirens and gunshots. After i moved they kept calling and emailing me. And threatened legal action if i didnt change my review. One of the worst experiences i had as a renter."

"DON'T RENT MELLEN! Mellen Investment is a nightmare I wish I avoided. There is a reason so many people leave."

"You’ll be lucky if they respond. Whether there is available housing or not a response is still appropriate. I'll be inquiring with JBER/Aurora Housing on updated inspections and the terms of their agreement with this company. They did finally respond. Their rent at any of their places is outrageous and they never updated the base on how much they charge so if you got that spiel about how they’re supposed to have prices in line with BAH, don’t buy it for a second. Look elsewhere and don’t rush finding something in your budget!!!"

"DO NOT RENT MELLEN. Rented with them for 9 months when my husband was stationed at Elmendorf. The area seems nice and from what we heard, south Anchorage had less crime, noise, and good schools. During initial walkthrough, things seemed dated and the person showing seemed more interested in talking about when our rent would be coming through and all the penalties than the mid-90's dishwasher and appliances. Immediately had issues; car gone through but the landlord wouldn't let us put in cameras because "they damage the siding", people left their trash outside their doors ALL THE TIME so the birds would scatter it around. They wanted $25 per month for our dog, non-refundable on top of a $200 pet fee. Thought it would cover things, oh no, just you wait. We moved out because there's no place for our kids to place except the parking area and people race in and out all the time (suspect they're selling something!!!). I couldn't watch my kids get hurt, and after telling the management compnay, all I got was a "well look into it". They tried to take our entire deposit after 9 months, 9 MONTHS!!! Saying there was heavy wear and tear, though it was like that when we moved in. Turns out the money you drop on pets doesn't even cover anything, they tried to blame spots on the carpet on our dog. When we asked for an itemized list, they went silent for days and eventually we had to leave for Texas and paid everything. NEVER AGAIN!!!"

"My roommates and I had a great year living at the Chugach Meadows location. Mellen was consistent, always professional and quick to reach out in the event that we needed maintenance or anything. Everyone in the office was always very nice (we paid our rent in person each month). We would recommend Mellen Investment Company to anyone looking to rent in Anchorage."