Yellowstone Marine Co

"I was on a family vacation to Jackson Lake July 11th - July 14th 2019. Unfortunately I hit a rock on the lake and didn't have a replacement prop. I called around and the closest place I could find a prop was at Yellowstone Marine Co. I spoke with John and he sent me pictures and we made arrangements to meet for me to pick up the new prop. I had to travel through Yellowstone park both ways 3.5 hours on a Saturday When I arrived he said the only way he would make a transaction was by cash. And he was going to cut me a deal $490 for a new prop. I had to go to an ATM and scrounge around for some extra cash to make up the difference. He then grabbed the prop opened the box indicating it was brand new and we made the transaction. I went back to Jackson lake pulled of the old prop and put on the new prop. We went out on the lake but instantly noticed there was some bad vibrations when I accelerated. I assumed the worst that I had bent my drive shaft on my boat. Fast forward I took my boat into A-Rock Propellers in Salt Lake. They did a full inspection of my boat and nothing was wrong with my drive shaft. But what they did find out is that the prop I was sold from Yellowstone Marine Co was bad. 3 out of 4 blades were bent and one blade was really bad. Looking at it visually you wouldn't notice how bad they were bent. But A Rock is the foremost expert on blades. Which brings me to my review. Yellowstone Marine Co. sold me a bad prop for a premium price. I tried reaching out to John to see if we could work out some type of agreement or a way for him to make it right. I ended up having A-Rock Propellers fix the prop for an additional $55.00. I am now into this prop $545.00 for a used prop that was bent. John what are you going to do about making this right???"

"John was fantastic!!! He came in to help us after hours to help us get what we needed with our boat while on vacation. He was super knowledgeable and friendly! We highly recommend him!!!"