Qwik Lube 16439 Brooks Loop, Anchorage, AK 99577

"After going for an oil change and asking for updates I waited for an hour I was told to come another day. I don’t know if they were having computer issues or what but the wait time is ridiculous. I’ll go anywhere other than here in the future."

"There is nothing quick about this place, and they drastically underfilled the oil during a routine change. I added 2 qts of oil because none registered on the dip stick. When I came back a week later to have brake pads and rotors changed , what should have taken 90 minutes took almost 5 hours and they couldn’t be bothered to address oil levels. I’ve come here for years but unfortunately will not be returning."

"Great service, very easy to work with. There were 2 cars in front of me for oil changes when I arrived and they got me in within 40 minutes of arriving and had the oil change done quickly. Much easier than trying to get ahold of the dealership."

"The technician cracked my oil pan near the drain plug and tried to make me believe something else happened. Long story short, the owner has agreed to pay for damages. I hope the employee isn't a representation of how others react in the company, and that they will just admit fault in the future should they make a mistake...we all make them, but we don't all have the means to pay for someone else's mistake and we shouldn't have to."

"I usually do all my own work on my vehicle (‘01 Jeep xj), but due to timing and needing to troubleshoot an issue, brought it here. I have been to a few shops when I was rebuilding my Jeep initially, and was never a huge fan with lacks in transparency. I was STOKED over the service and communication this shop has, wealth of knowledge and problem solving skills. Planning on coming to them first the next time I need help from a shop. 10/10, made my day, all things considered."