WoodSpring Suites Missoula

"I am not leaving this review as having been a guest here, but instead for the exceptional interaction and experience I encountered with one of its employees even though I was not a guest staying there. I had traveled to Montana to look at houses for sale when on the drive back my car charger for my phone had gone on the blink and stopped working, leaving me with a completely dead phone. The only other charger I had with me was a wall charger. There was no way I could find my way back home with out my Google Map for directions. I seen I was coming up to this hotel so I pulled in to parking lot and took my phone and wall charger inside and was met with Zorah at the front desk. After explaining my plight with her she graciously offered to let me charge my phone in the lobby. As we talked, I discovered she was the manager, and she took the time to tell me all of the wonderful places and things to do should I decide to move there. It's wonderful to see someone who showed such a passion for guest customer service especially since I was not even a guest. However, I have more upcoming trips to Missoula and guarantee this will be the hotel I will stay at for those future trips."

"I recently had the pleasure of staying at Wood Spring Suites MISSOULA while visiting family and I cannot express enough how impressed I was with my experience. From the moment I arrived, I was greeted by a phenomenal leader and team who were dedicated to providing exceptional service. The cleanliness of the property was impeccable, and it was evident that the staff took great pride in maintaining a high standard. The rooms were well-designed and equipped with convenient amenities, making my stay comfortable and enjoyable. I sincerely hope that the right people at Wood Spring Suites MISSOULA read these reviews because the leadership and team at this property are truly doing an amazing job. The level of professionalism and dedication displayed by Zorah and her staff is commendable, and it is clear that they are passionate about creating a memorable experience for their guests. I cannot recommend Wood Spring Suites MISSOULA enough. The outstanding leadership, the exceptional team, and the overall experience exceeded my expectations. If you are looking for a hotel that goes above and beyond to ensure guest satisfaction, look no further. Wood Spring Suites MISSOULA is the place to stay."

"Knowledgeable and courteous staff. They went the extra mile to make my stay as enjoyable as possible. Great location with the proper amenities and Very clean rooms. Highly recommended!"

"This has to be my favorite hotel I’ve had the pleasure to stay in. The hotel is very clean all times of the day and anytime I need anything the staff is always there to help. The way I rate a place is by the staff and customer service and so far they have not let me down for a second especially Cassidy! She is always there when I need something for my room or to assist in giving me a new key card every time I lose one lol she is great. I will definitely come back here every chance I get they do not disappoint."

"Stayed here for about 3 months due to husbands job. We loved Zorah. Good size rooms, pretty simple but up-to-date feel, super friendly staff. Rooms could be cleaner, no kitchen dishes or utensils provided unless purchased, sometimes it is difficult to get fresh bed linens due to low staff. The only thing that was super frustrating is how noisy it can be if you get loud ppl above or next to your room, you hear everything :( All in all, good experience!"