ILC Travel Outfitters

"ILC Travel outfitters are very customer focused. We bought some Brags and Riley suitcases (which are well worth the cost ten times over) when the airline lost my luggage and was returned it looked like it went for a ride on take off. They went above and beyond to get it fixed and looking good again. We will continue to be a client for life."

"I can’t say enough great things about Travel Outfitters. This is the place for all your travel needs! Not only do they provide the best products for every need, but they provide exceptional education to keep you efficient, safe, and healthy while traveling. They tell you everything you could possibly need to know so you can make the best decision for YOU. I have never felt like I was being upsold and my experiences have never been less than exceptional. I have never personally needed repair service, but my father who is a retired flight attendant has had equally great service with luggage repair. Kudos to Mark, Becky, Shannon, and Ray who have all helped me, and the rest of their team who make it the great place that it is!"

"If you are planning to travel, especially internationally, this is the place to go to get everything you need. The owners have been providing travel supplies and advice for over 40 years and are such experts that they have customized products and worked with manufacturers to provide the absolute best of everything. I’ve traveled both domestically and internationally for50 years and they showed me better ways of doing a number of things that I wish I had known decades ago. Their prices are very fair and they stock everything you could ever need. Their customer service is exceptional and they are fun to talk to. Save yourself a lot of time and headaches and go visit this place for all your travel needs!!!"

"Mark has repaired my large twenty-year old Victorinox suitcase several times and he always did a great job. But recently after returning from a long trip I decided it was time to retire it. Mark had previously mentioned that the Brigg’s & Riley Large Expandable Spinner would be a worthy replacement so the other day he demonstrated some of its features and showed me the quality construction. I was immediately sold. It’s a great suitcase. Mark and Becky (and the other guy who I can’t remember his name) are super nice and have tons of experience in the industry and I couldn’t imagine a better place to buy or have your luggage repaired. They are also conveniently located and sell lots of travel accessories that you won’t find elsewhere. Five stars!"

"I have never left negative review for a business but feel compelled to warn against using ILC Travel Outfitters for their luggage repair service. I brought them a cherished but damaged guitar case and their shoddy workmanship has made the case look much worse than it did when I dropped it off. Realizing they provided low quality workmanship, ILC offered a $5 gift certificate on a future purchase I will never make. And YES, this is an After photo and not a BEFORE. I couldn’t be more disappointed."