AAA Housekeeping

"I am so pleased with the staff and quality of service! AAA Housekeeping cleaned my house after the birth of my 4th baby and it was hands down my favorite thing after coming home from the hospital. Everything was spotless and the staff went above and beyond. Thank you for the excellent service!"

"We used AAA for the past ~18 months every other week to clean our home in Park City. Overall, we were pleased with their service up until a month ago. We purchased a new wool rug for our living room and the cleaning staff 'scalped' it by running the vacuum with a beater brush and low pile setting. It created pulls and frays throughout and fundamentally changed the look of the rug. I reached out to the owners at AAA after it happened as asked to file a claim. In response, AAA or their insurance company sent a "rug expert" out to inspect. The result, as you might expect from someone they hired, was "normal wear and tear" and a denial of the claim - even though the rug was 2 weeks old. So we were left with an expensive and damaged rug that AAA was unwilling to take any responsibility for damaging. Mistakes happen, but AAA's unwillingness to take any accountability for the damage is not a business I can recommend or will work with in the future. What's worse is they did just enough to cover themselves to dodge plausible responsibility. So if you're thinking about hiring AAA, just ask yourself whether you are comfortable with people coming into your home with zero accountability for any damage they may cause. Before and after pictures below."

"This company rocks and has amazing customer service! I recently stayed in a condo in Park City that this company cleans, it was a dream and sparkling clean. After I got home I realized that I had left my bag at the condo. Within 2 days, thanks to Mike who was so helpful, my bag was safely back home to me in Nevada. It is great to know that there are trustworthy honest people out there. Thank you Mike, you saved the day !"

"Cleaning my Vacation Rental Home: I have been using them form the old owners for last 7 years! they are great and have been awesome, as I used to live in San Francisco and they were always there for me, even when I made mistakes on schedule and or we had a crazy guest request or etc! Now I live in Park City and will still be using them for their services!"

"AAA cleaning service is TERRIBLE and the owner is extremely rude and belligerent. I would NEVER recommend this company to clean your home or business. I hired AAA housekeeping to clean my 1250 square foot condo before I moved in, asking them to focus on the kitchen and bathrooms. Unfortunately I was not there when they supposedly came in and cleaned. When I moved in, the condo was filthy, dusty, and dirty. I was charged for 8 hours of cleaning and I honestly don't believe they even came to the condo, nothing was clean. I walked through the condo with one of there "senior cleaners" and showed her all the dirt and filth, I also saved the rags I used to clean the condo to show them the dirt. I tried to talk to the owner to work something out, and he was extremely rude and yelled at me on the phone, he even threatened to take me to court. The owner treated me horribly and gave the worst customer service I have ever experienced. He would not budge or offer any compromise or negotiation. I WOULD NEVER recommend this company."