ESR Disaster Hero

"Really prompt service and work. Tyree, Journey and Joel all were very good at explaining what was occurring and they gave times when they would be at the house. They were on time."

"My house was found flooded on Christmas Eve. The house had been vacant for a few days and an upstairs tub valve broke. The house had several inches of water throughout, coming out of ceiling light fixtures. I called Rudy with ESR on Christmas Eve around 9pm. He had a crew out within hours to begin water extraction and had fans and pumps up and running before the end of the night. He also dealt with my insurance company directly so I did not have to worry about payments. Absolutely great company Great, quick communication. They helped make a tragic situation better!"

"I have appreciated having ESR Disaster Hero in my corner during the process of my slab leak repair. Journey and Tyree were “exceptional” in regard to work they performed. They were dependable, knowledgeable , courteous, and thorough with their job. I have been very pleased and would highly recommend ESR Disaster Hero. Another person with ESR I would like to acknowledge is Rudolph Sperberg. He has been invaluable overseeing the project and helping deal with insurance. I would definitely call them again if/when need should arise."

"They answered quickly even though it was after 9pm on a Saturday. Rudolph was so kind and empathetic! Russ showed up and did the initial walk through that night! Sunday morning Journey and Tyree showed up to get things going on drying out. These two young men have been AMAZING! They went through all my concerns, took measurements, set up equipment, and came back the next day to re-test. They have been so professional. Arrived approx the time they said they’d be here. Treated my kids and animals with respect as well. Updated me on my progress and told me what to expect next. They sent me the photos of the damage for my insurance claims so I have them as well. **update** All is dry and waiting for repairs next! Journey checked in every day, let me know Jen he was coming, & respected my work from home schedule. He and Tyree were wonderful to work with! I am bummed we’re in the situation we had to call them, but I’m so happy we found this company to help us through the soggy times!"

"Journey and Tyree were great to work with and did a quick, yet thorough job removing water damaged carpet pads and baseboards. They were prompt every day coming back to our house to check on the progress accomplished by the carpet fans and dehumidifier. These two young men were professional and very enjoyable to work with. Their "ballpark estimate" of what the total job would cost was a bit low to the actual invoice, but Ross was able to explain in detail how the daily costs added up based on equipment day rate and daily visits from Journey and Tyree. Overall a good experience."